[rshaffer61]

Do you have a PS2 keyboard (Round plug connector) or a USB keyboard

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It's a laptop computer and I'm using the keyboard and the mouse that is built into it

[Dumptruck53]

It's a laptop computer and I'm using the keyboard and the mouse that is built into it

[rshaffer61]

Ahh ok, I wonder does it say anything about maybe clicking F8 or something to agree?

[Dumptruck53]

No it doesn't and I tried every button on the keyboard.

[rshaffer61]

OK I'm not sure whats going on then.
Go on to the memtest86 diagnostics.

[Dumptruck53]

That's my problem. I can't do anything unless I accept the licensing agreement

[Dumptruck53]

This program is called seatools for dos. Is this the right program?

[rshaffer61]

It should be Seatools cd ISO and if that is what it comes up as then its the right one.
You can't run the Memtest86 program?

[Dumptruck53]

No I'm not able to. I have a totally different screen than what your instructions say

[rshaffer61]

OK I'm not sure what you are seeing. After burning the cd for memtest86 you rebooted the system and it booted to memtest?
It should not be in windows at all.

[Dumptruck53]

That's right. When it boots up it goes to the seatools menu and in a smaller window it has the tema and conditions that I have to agree to. It won't let me past that without agreeing. I'd love to agree with there terms and conditions but I have no controls. Would putting a wireleess mouse work?

[rshaffer61]

We can try a system restore since nothing else is working at this point.
If you have Windows XP CD...

1. Boot from the CD.
2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:



3. You'll find yourself at this screen:



4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.

NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console.

5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key.

6. This will bring you to a prompt that says:

C:\WINDOWS>

7. Type:

cd \

Press Enter

Note: between "cd" and "" there should be a "blank space" otherwise the command won't work

8. The prompt should now say:

C:\>

9. Type:

cd system~1\_resto~1

Press Enter.

Note: If it gives an error "Access Denied" while accessing the folder, follow the method below

Type: cd \

Press Enter

Type: cd windows\system32\config

Press Enter

Type: ren system system.bak

Press Enter

(note the spaces between ren and system, and then between system and system.bak)

Type: exit

Press Enter

now the computer should restart, then follow steps 1-6

10. Type:

dir

Press Enter

NOTE: When you hit enter it will list all the restore points folders like "rp1", "rp2" we have to see the last restore point to copy the file from a recent backup. If the restore points have more than one page then you have keep on hitting the key to view the last restore point folder.

NOTE: It is a good rule of thumb to choose the files from the restore point folder which the second to the last one.

11. Type:

cd rp{with the second to the last restore point number }

Press Enter

Example: cd rp9. if rp10 is the last restore point

12. Type:

cd snapshot

Press Enter.

NOTICE: Now the command prompt will look like this:

c:\system~1\resto~1\rp9\snapshot

Note : restore point 9 assumed for clarity of the content.


13. Type:

copy _registry_machine_system c:\windows\system32\config\system

Press Enter

14. Type:

Exit

Press Enter.

Final note : If the above procedure won't solve the problem, repeat all steps, but in step 13 type:

copy _registry_machine_software c:\windows\system32\config\software

Alternatively, select different restore point.



If you don't have Windows CD...

Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

Follow steps 3 - 14.

Thanks to Broni for the instructions

[Dumptruck53]

So I did the instructions to go to an old restore point. The comp restarted and it's still the same. So I tried to go with an older restore point by following the directions and it says a system.bak file is already created and won't let me try a different restore point. What should I do now?

[rshaffer61]

Well at this point we can do either a Repair Installation or a Parallel Installation
Repair will attempt to fix the existing installation. A parallel will install a second OS and then if everything works then you can transfer all your data over to it and make sure everything works then. If ok then you delete the old installation.

[Dumptruck53]

Let's try a repair installation and see if it works. If it doesn't can we still do a parallel install?