Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

blue screen code


  • Please log in to reply

#1
Kellyman

Kellyman

    New Member

  • Member
  • Pip
  • 2 posts
I'm trying to help a friend (this really is not for me) whose computer is rather out-dated. He is currently running XP and was the saddened recipient of the "blue screen of death." The message stated "rbrxhsqy.sys failed to run" My question would be this: Is it time for a clean install, or is some other nefarious gremlin at work?

Thanks!

Kellyman
  • 0

Advertisements


#2
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
:D Sorry to hear your friend is having a issue with the system.
A couple of questions first.
Is this a laptop or desktop?
Name brand system and if so what make and model?
When is the error message showing up.. during bootup, windows start, in windows or while trying to run a specific program?
If the bootup is where it is happening please do the following.
  • Start your system and at the Second post screen tap on F8 to get to the Boot Menu
  • Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
  • Click Enter to disable it
  • The system should reboot and if not then do so.
  • When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.

  • 0

#3
Kellyman

Kellyman

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
:D Sorry to hear your friend is having a issue with the system.
A couple of questions first.
Is this a laptop or desktop? DESKTOP
Name brand system and if so what make and model? I HAVE NO IDEA, BUT I CAN TELL YOU THAT IT IS AT LEAST 12 YEARS OLD!
When is the error message showing up.. during bootup, windows start, in windows or while trying to run a specific program? IT CRASHED WHILE IT WAS IN WINDOWS.
If the bootup is where it is happening please do the following.

* Start your system and at the Second post screen tap on F8 to get to the Boot Menu
* Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
* Click Enter to disable it
* The system should reboot and if not then do so.
* When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.

THANKS FOR THE INFO. I THINK WE WILL TRY A REPAIR DISC OR DO THE CLEAN INSTALL. THE PROBLEM IS THE MACHINE IS WAY PAST ITS PRIME.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP