[RiffRaffCat75]

Hey guys, I've got a problem with my HP printer. It prints stuff from the computer just fine, but if you have a page you want to print from the internet, like my bank statement or my insurance invoice, it only prints a butt load of pages with just one or two lines of crazy symbols on each page. I have to cancel the print job just to make it stop. Anybody have any ideas as to why it's doing this and how to fix it. Thanks.

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hi, that could be a setting in the browser you are using ,so what one are you using

[Bing7]

hi, that could be a setting in the browser you are using ,so what one are you using

[RiffRaffCat75]

I'm using Firefox, the newest version. I don't know why that would be the case because I just changed out an older printer for a new one and I didn't change anything else. Just the printers. The other printer did just fine with the internet, but this one, not so much. I think it could be something software wise, but I'm not sure, just guessing. I have reinstalled the printer software twice with no change. When I installed the printer software it did say something about a missing shared DDL or DLL file, I don't remember now.

[RiffRaffCat75]

I still haven't fix this issue. any other ideas out there?