After chatting with Gateway support they informed me that there is no way to reach a "Repair" mode or a recovery console with their laptop or with their systems. They insisted that the only way to do any type of recovery is to restore the system to factory defaults.
I do realize that the harddrive may be failing, but I would have loved to have had at least an opportunity to get Windows back up and running long enough to troubleshoot it properly.
Shameel M K: http://support.gatew...15910su12.shtml
Shameel M K: Brady, the above weblink contains steps for performing the system recovery from the Recovery Partition.
Shameel M K: Make sure that you back up your files before performing the Recovery as it erases all files from the system.
Brady Gilbert: OK, then this is not what I need. How do I access Microsft Recovery Console
Brady Gilbert: Even the error message I have on my laptop says "Insert your windows installation dsc an restart your computer. Click repair your computer." This is why I ordered the disk, but it does not give an option to "Repair the computer," only to Restore to Factory Defaults. I either need recovery console, or I need "Repair your computer."
Shameel M K: There will not be a Microsoft Recovery Console.
Shameel M K: If you need further help regarding this Recovery, I suggest you contact our Pay for Support Team, they will help you more.