First I want to say thanks for taking the time to read this. Y'all are great to give of your time and knowledge to help others.
Here's my problem. My daughter's grandmother bought an HP computer a few years ago. It came preloaded with Windows Vista. She never did learn how to use it, and it had been just sitting around untouched. Now she decided to give it to my daughter to use for help with her schoolwork, games, and for whatever else a 10 year old may use a computer. Grandma put a password on the computer but is unable to remember what the password is, since it has been so long since she last touched the thing. We tried every possible combination of words and numbers regarding her password hint, which is the name of her son. His month and year of birth will bring forth the word "Welcome" but then returns to the password screen and states that the password is incorrect. Is there anything we can do to bypass this password and get into the computer to turn it off for good?
Thanks so much for any help you can give!!!