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Unknown Password on Windows Vista

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First I want to say thanks for taking the time to read this. Y'all are great to give of your time and knowledge to help others.

Here's my problem. My daughter's grandmother bought an HP computer a few years ago. It came preloaded with Windows Vista. She never did learn how to use it, and it had been just sitting around untouched. Now she decided to give it to my daughter to use for help with her schoolwork, games, and for whatever else a 10 year old may use a computer. Grandma put a password on the computer but is unable to remember what the password is, since it has been so long since she last touched the thing. We tried every possible combination of words and numbers regarding her password hint, which is the name of her son. His month and year of birth will bring forth the word "Welcome" but then returns to the password screen and states that the password is incorrect. Is there anything we can do to bypass this password and get into the computer to turn it off for good?

Thanks so much for any help you can give!!!

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Hi Kathy, G2G cannot help you or anyone to bypass passwords. You should have the option to restore back to factory state via a recovery partition on the hard drive. Here is a link to HP recovery information. Hope this resolves your issue

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    Je suis Napoléon!

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If you have lost or forgotten your password for logging in to a computer running the Windows XP operating system, there are a few different options:

If you created a password reset disk for Windows XP, you can use that disk to reset the password on your account. For more information on how to create and use password reset disks go to the Microsoft Knowledge Base:

How to create and use a password reset disk for a computer that is not a domain member in Windows XP

How to create and use a password reset disk for a computer in a domain in Windows XP

If you don't have a password reset disk, the other option is to log on as the Administrator (or to have the person who is the machine's Administrator log on) and change the password for your user account. For information on how to do this go to the following Microsoft article:

How to Log On to Windows XP If You Forget Your Password or Your Password Expires.

If you don't know the Administrator password, and don't have a password reset disk, then you will not be able to log on to Windows XP, and will need to reinstall the operating system and recreate any user accounts.

Due to the fact that we cannot verify the truthfulness of your request, we cannot offer any other help to recover any passwords for any system or software installed on your (or anyone Else's) computer. You may very well be asking for legitimate help in a legitimate situation but we cannot be sure of this. For all we know you could be a child trying to get into a parent's account or worse, someone trying to gain access to information that you have been explicitly denied access to by someone of higher authority.

If you have any problems with this please contact a Moderator or an Admin...
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