Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unmountable-boot-volume


  • Please log in to reply

#1
iron mum

iron mum

    Member

  • Member
  • PipPip
  • 82 posts
My Daughter has a Samsung NP A720 laptop and recently it's been causing problems.
Twice now it's gone into BSOD with Unmountable-boot-volume Stop: 0x000000ED (0x86D5D3D8, OXC00000185, 0X00000000, 0XOOOOOOOO)
The first time it happened it took over 48 hours for the systym to recover now it's gone again, this time I was lucky and got it running again within a couple of hours.
This is driving my daughter (and me) nuts.
I can't do a backup as it tells me there are bad sectors in the HD and to replace it, to do that would mean a new drive and Windows 7 disk (neither of which she can afford) the laptop came pre-installed with no disks.
If anyone has an idea on what the problem is and how to fix it I will gladly give it a try.
Thank you :D
  • 0

Advertisements


#2
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
If there are bad sectors on the hard drive all you can do is replace the drive. There is no other real solution, unfortunately.
The Windows 7 disk isn't a problem if you know somebody else with a Windows 7 disk, providing the licence on the laptop and disk types match, the disk itself doesn't really matter.

How old is the laptop?
  • 0

#3
Jordi Ruiz

Jordi Ruiz

    Member

  • Member
  • PipPip
  • 24 posts
A possible solution to our problem is cloning all the actual hdd and restoring to the new. With this you have the same disk structure and with no bad sectors.
I recomend you tou download and use clonezilla, it's freeware and very easy to use.
  • 0

#4
iron mum

iron mum

    Member

  • Topic Starter
  • Member
  • PipPip
  • 82 posts
Thanks guys for the help, I kinda thought it would be a new drive but wanted a second opinion first.
I have Win 7 so will use that with her key ( Never thought of that :D )
Off to get her new Drive.
Thanks again.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP