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CD Burner Issues!

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I was hoping someone could please help me with this. I have an acer aspire 5610z and its been a great computer for about three years now. But for some reason anytime I try and burn a cd now it says that there is no cd burner detected....or "connect cd burner and try again" when I have never disconnected it in the first place. Now I noticed it started doing it after I had downloaded RealPlayer...My uncle is actually a computer tech but lives so far away so he cant check it out, but he did ironically ask the question if I have downloaded anything thats powered by Roxio and I had actually just downloaded RealPlayer (powered by Roxio), he said that he has had several cases where burners are not detected after doing that and to try deleting the realplayer software and restart my computer...well it STILL isn't being detected!! Can somebody PLEASE help me out? Thank you very much
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Try any, or, all four of the following:

  • Uninstall the drive in Device Manager and then Reboot. The drive will be automatically reinstalled.

  • http://support.microsoft.com/kb/314060 and then Reboot.

  • Download and run Restore Missing CD Drive patch:


    (Unzip cdgone.zip, right-click on cdgone.reg, click Merge, Accept, Reboot).

  • Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers. You'll see two items:

  • ATA Channel0 (or Primary Channel)
  • ATA Channel1 (or Secondary Channel)
Right-click on each of them, and click Uninstall and Confirm. When you Reboot they'll be automatically reinstalled.
If the above doesn't help, most likely, the CD/DVD drive is dead.

(Thanks to Broni for the instructions).
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