Malware,Trojans and more - NIGHTMARE PLEASE HELP
Started by
Delboy24
, Sep 24 2010 05:00 AM
#16
Posted 26 September 2010 - 11:44 AM
#17
Posted 27 September 2010 - 09:17 AM
seems better now, no redirects - am i now clean based on the logs?
do i need to do anything with the system restore?
going forward, assuming a clean break - what av/fw/adware software would you advise on using as clearly my others have failed?
thx
do i need to do anything with the system restore?
going forward, assuming a clean break - what av/fw/adware software would you advise on using as clearly my others have failed?
thx
#18
Posted 27 September 2010 - 11:37 AM
Looking at that I am a happy bunny
I will remove my tools now and give some recommendations, but I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
To manually create a new Restore Point
Run OTL
ComboFix /Uninstall
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems
Upgrading Java:
SPRING CLEAN
Download and run Puran Disc Defragmenter
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe
Rather than AVG I would recommend one of the Antivirus/firewalls as reccommended in our thread here
I will remove my tools now and give some recommendations, but I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
To manually create a new Restore Point
- Go to Control Panel and select System and Maintenance
- Select System
- On the left select Advance System Settings and accept the warning if you get one
- Select System Protection Tab
- Select Create at the bottom
- Type in a name i.e. Clean
- Select Create
- Go back to the System and Maintenance page
- Select Performance Information and Tools
- On the left select Open Disk Cleanup
- Select Files from all users and accept the warning if you get one
- In the drop down box select your main drive i.e. C
- For a few moments the system will make some calculations
- Select the More Options tab
- In the System Restore and Shadow Backups select Clean up
- Select Delete on the pop up
- Select OK
- Select Delete
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands
[resethosts]
[purity]
[emptytemp]
[EMPTYFLASH]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
ComboFix /Uninstall
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Do not show hidden files and folders.
- Click Yes to confirm.
- Click OK.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems
Upgrading Java:
- Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 21.
- Click the "Download" button to the right.
- Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
- Click on Continue.
- Click on the link to download Windows Offline Installation (jre-6u21-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
- Close any programs you may have running - especially your web browser.
- Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
- Check any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java version.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u21-windows-i586-p.exe and select "Run as an Administrator.")
SPRING CLEAN
Download and run Puran Disc Defragmenter
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
- SpywareBlaster to help prevent spyware from installing in the first place.
Malwarebytes. Run weekly to keep your system clean
To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe
Rather than AVG I would recommend one of the Antivirus/firewalls as reccommended in our thread here
#19
Posted 28 September 2010 - 03:12 PM
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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