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missing shortcut searching for dtsc.exe


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#1
mcgoffinet

mcgoffinet

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Just starting a project to assist in researching a problem wiht a friend's computer. This information that I have is that a few days ago on boot up her computer screen went black for a noticeable time (10 - 15 seconds) an then as the desktop fills in a window opens with the following information:

"Missing shortcut - searching for DTSC.EXE" This has the flashlight icon options for browse and cancel.

after doing nothing fof 30 - 60 seconds the pop up window goes away and internet explorer is opened and a website (all german text) is displayed.

after closing the explorer window all operations seem normal.

This cycle is repeted on each power up or restart of the computer.
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#2
Metallica

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Please post a HijackThis log following the instructions here:
http://www.geekstogo..._Log-t2852.html

Regards,
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#3
mcgoffinet

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Thanks for the quick response. I will need to do this this evening as I am not at the problem computer at this time. I will post the Hijack this log this evening. :tazz:
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#4
Metallica

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No problem. I did some searching in the meantime.
Does that computer have/had IOMEGA backup installed?

Regards,
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#5
mcgoffinet

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just received confirmation that IOMEGA backup is installed on the problem computer.

Thoughts? :tazz:
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#6
Metallica

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That will have to be reinstalled to get rid of the error.

I could find no other solution.

Regards,
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#7
mcgoffinet

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Thanks.

I also had her do a scan of running processes and she reported seeing
leinvanderkelder.exe
this looks suspect to me..

your thoughts?
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#8
mcgoffinet

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metallica, I have read the firstimers admin post. I will complete the suggestions there this evening as well. :tazz:
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