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#1
clixto

clixto

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Hi there,

I bought 4gb's of OCZ3SOE1600LV4GK with GIGABYTE GA-870A-UD3 mobo from newegg and I am having stability problems

This is what my system is..newly rebuilt.
AMD Phenom II X4 965 Black Edition Deneb 3.4GHz 4 x 512KB L2 Cache 6MB L3 Cache Socket AM3 125W Quad-Core Processor HDZ965FBGMBOX
OCZ 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model OCZ3F1600LV4GK
64 bit OS Win 7 ultimate
HD: WDC WD1002FAEX-00Z3A0 ATA DEVICE
Vid CARD: ATI RADEON HD 5700

Issues:
Memory_management
OX0000001A (0X0000000000008885,0XFFFFFA8007SEEE20,0XFFFFFA800051C660,0X0000000000000506
APX_index_mismatch
Stop: 0X00000001 (0X0000000076DEF89A) OXOOOOOOOOOOOOOOOO,OXOOOOOOOOFFFFOOOO.OXFFFFF880072DC120)
Dump physical memory to disk 100

When I boot up I have been getting these blue screen errors along with a pool header error, various program module messages say they have stopped working, and my mozilla browser crashes after boot up


No clue how to fix this.

Thanks in advance
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#2
Jordi Ruiz

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Do you reinstall your operating system after hardware upgrade?
It's totally recommendable to perform a repair of your windows after a hardware upgrade and I recommend you to perform a new clean installation to fix your problem.

Edited by Jordi Ruiz, 27 September 2010 - 03:08 AM.

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#3
rshaffer61

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First of all is this a name brand system and if so what make and model?
If custom built is it a Retail, OEM or Recovery cd for the OS system?
Next do a memtest86 diagnostics using the following steps.
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#4
clixto

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Only thing I installed for hardware was for the vid card so far. So I should reinstall my os to see if that works?
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#5
clixto

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Sorry I forgot to mention I used memtest for 5 cycles..all passed. I haven't tried individual RAM sticks yet. Everything is custom built and retail. I'm wondering if I need to do a dump test to narrow the source down. What do you suggest?
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#6
rshaffer61

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Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#7
clixto

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didn do anything..just a little box pop up and it was gone
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#8
clixto

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I did the scan. No errors.
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#9
rshaffer61

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Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
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#10
clixto

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I just get the little pop up screen and it disappears when I type in sfc /scannow into the run box. How would I fix this so I can follow?
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#11
rshaffer61

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You can try a Repair Installation which should keep your data intact.
You never posted if this is a branded system like Dell, Compaq, Gateway, HP
If not do you have a XP installation disk?
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#12
clixto

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everything was fine on this scan ( googled another way to perform the scan). Where do I find which branded system? I bought all parts separatly. Got another blue screen this am: memory_management
Stop: 0X0000001AF04 0X0000000000005003,0XFFFFF70001080000, 0X0000000000000D04,0XC0000C8300001A88

Edited by clixto, 28 September 2010 - 08:00 AM.

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#13
rshaffer61

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Where do I find which branded system? I bought all parts separately

Custom built then so no brand name.
Do you have your XP installation disk?
Is it a full version or a upgrade disk?
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#14
clixto

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currently running win 7, but I do have the XP CD full version from before

Edited by clixto, 28 September 2010 - 08:29 AM.

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#15
rshaffer61

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OK if you are running Win 7 you need to have the Win 7 installation cd.
You can start by doing a startup repair with Win 7.
You will have to Perform a Repair Installation For Win 7\Vista...guide is HERE
This will allow you to repair your Win 7 installation and keep all of your personal user account files, settings, and programs
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