Posted 27 September 2010 - 12:57 PM
Posted 27 September 2010 - 01:39 PM
You shouldn't have any problem running Malwarebytes and SuperAntispyware with Norton installed on your computer. Download both programs, install, update and run them one after the other. Run complete scan (not the quick one). If in doubt, disable Norton while running the scan. When finished, follow the rest of the instructions and then start a new topic in the malware forum. If the computer is so unstable that you cannot run any program, please post here again and we'll try to improve the situation to a level at which the helpers of the malware forum will be able to help you clean the computer.
Posted 29 September 2010 - 01:16 PM
I think XP is corrupt and I possibly have a bad hard drive. There are items I am not able to access that I should be able to do. I cannot access the system info through the control panel. When I click on System, nothing happens. I cannot access properties under My Computer which is where I thought System Restore could be accessed. I did access it through Programs>Accessories but when I click on settings to check if it was turned on, nothing happened. There were no restore points displayed. Drop down menus in IE are sometimes not available to select an item. This morning when I checked system restore there are restore points but all are the day after the problems began. Clicking on settings still resulted in nothing happening. I thought I would try an in-place xp upgrade to try to get the system stable again and run the SeaTools long test again. What are your thoughs or suggestions?
Posted 29 September 2010 - 01:46 PM
... SeaTools recommended running SeaTools for DOS. ... I was not able to complete a long test, system kept rebooting. The test was run from a bootable CD.
I think XP is corrupt ...
First, and before anything else, we must make sure that the hardware in your computer is OK, which I doubt. Please do the following:
To test the RAM in your computer download memtest (a link in my list below), create a bootable CD and boot the computer with the CD. Run at least one full pass. There shouldn't be any errors (red lines) for the duration of the test.
If memtest prove negative (no errors), reset the BIOS by disconnecting the power cord from the power supply and taking out the CMOS battery for 10-15 minutes. Reinstall, reboot, set time and date and report the results.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users