old lady desperately seeking help with many issues
Started by
dosu761
, Sep 28 2010 05:31 PM
#1
Posted 28 September 2010 - 05:31 PM
#2
Posted 28 September 2010 - 06:02 PM
sorry about your husband...
do you have any Anti virus programs installed...if so have you updated and run them...
we may be able to help BUT you need to explain in more detail exactly what is happening...
tell us everything you tried to fix the problem and what the results were...
did you add any new hardware or software recently...
get any updates for xp or any software just prior to the problem...
what is the make and model of your computer...
what are your system specs...
can you boot into safe mode...if you can...boot up and see if your system works better
do you have any Anti virus programs installed...if so have you updated and run them...
we may be able to help BUT you need to explain in more detail exactly what is happening...
tell us everything you tried to fix the problem and what the results were...
did you add any new hardware or software recently...
get any updates for xp or any software just prior to the problem...
what is the make and model of your computer...
what are your system specs...
can you boot into safe mode...if you can...boot up and see if your system works better
#3
Posted 28 September 2010 - 06:13 PM
I had Vista before, XP was many years ago. I am not computer savvy, just plain dumb about computers. What is remote assistance, can I be helped that way. And thank you for your reply so quickly.
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