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bugs, bugs, bugs!


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#1
siedlce

siedlce

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I've got a bug in my computer that sends out e-mails to people in my phone book. Yesterday I did the complete free security scan with MS and then another complete scan with Norton. In the evening before I turned off the machine I saw where three e-mails were sent out. How can I correct this??? I'm not a geek so...is it difficult to fix this problem or do I have to take it to the doctor?
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#2
rshaffer61

rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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