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windows 7 freezes on internet videos


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#31
rshaffer61

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Looking for the last couple of errors it shows.
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#32
trosco

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is this correct?

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#33
rshaffer61

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Yeah it looks like your OS is having issues and I still think the fluctuations in your +12 volt rail is causing the problem.
Do you have another PSU you can trade out and try?
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#34
trosco

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I got another PC, with Pentium IV, so if necessary I can do that. But I need to give my PC guy a call, because of the warranty (he's authorised)
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#35
rshaffer61

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But I need to give my PC guy a call, because of the warranty (he's authorised)

I agree as you don't want to void your warranty. You may want to ask him to check the voltages on the PSU as it should be covered under warranty also. Better to replace it now then have it burn out and possibly take other components when it does.
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#36
trosco

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First of all, happy new year!
Well I got my pc back today, after quite a long time. I told the company about the voltage issue, but they said it was all-right. Also they put the pc through all the tests they usually do, and no flaws were detected. The guy who sold it to me took it to his home (i know him) to check it out by himself, and said it was a problem with the OS, it conflicted with some action. I'm thinking of switching to vista, is there some way to downgrade and keep my files and installed programs? Or should we try something else?
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#37
rshaffer61

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The system came preinstalled with Win7 64 bit correct?
If so the installation of Vista would require the hd be formatted. You can backup the data but all programs would have to be reinstalled.
Did either the shop or your friend go online and try online videos and if so what were the results?
If everything worked there then it's not a OS problem but most likely your IS and internet connection problem.
If they did then yes it could be a OS problem or a browser issue.
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