I am having a problem installing a new version of Java. I have been working in the malware forum to take care of some issues and we are hung up on installing Java. I have removed the older versions of Java but in my add/remove programs list it shows that Java™ 6 update 18
is still on my system. It does not give me a REMOVE button because we are pretty sure it has been removed? When I try and install the new version of Java file name "jre-6u21-windows-i586.exe" it attempts to remove or install the old version of Java and gives me the following error:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter and alternate path to a folder containting the installation package 'jre1.6.0_18-c.msi' in the box below."
I push Cancel and it gives me the next box "Error 1714. The older version of Java™ 6 Update 21 cannot be removed. Contact your technical support group.
Here is a link to the post we have been working on. Thank you for your time.