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XP BSOD watchdog.sys and nv4_disp.dll


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#16
rshaffer61

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OK we'll drop this one for now.
  • Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
  • Double-click VEW.exe
  • Under 'Select log to query', select (as appropriate):
    • Application
    • System
  • Under 'Select type to list', select (as appropriate):
    • Error
    • Information
    • Warning
Then use the 'Date of events' or 'Number of events' as follows:

Either:
  • Click the radio button for 'Number of events'
    Type 3 in the 1 to 20 box (or any number from 1 to 20)
    Then click the Run button.
    Notepad will open with the output log.

  • Click the radio button for 'Date of events'
    In the From: boxes type today's date (presuming the crash happened today) 17 08 2011
    In the To: boxes type today's date (presuming the crash happened today) 18 08 2011
    Then click the Run button.
    Notepad will open with the output log.
Please post the Output log in your next reply
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#17
afire

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I'm interested in how this turns out since I've started having a similar error a couple of days ago. Has only happened while watching video (FOX, NBC, etc). I had updated my nvidia card driver recently, so tonight I rolled it back in the hopes that will fix it. When I ran Bluescreen View, I got two different errors... one was nvidia, the other was watchdog. The computer will suddenly hang and I'm unable to move the mouse or even use Crt+alt+Delete. My only option is to turn off the computer by hand.

Here's the dump file using Bluescreen View:

==================================================
Dump File : Mini082311-01.dmp
Crash Time : 8/23/2011 10:27:19 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xab8f4925
Parameter 3 : 0xa93562e4
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082311-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini082211-01.dmp
Crash Time : 8/22/2011 7:19:45 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xac11e925
Parameter 3 : 0xa94ab400
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082211-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini082211-02.dmp
Crash Time : 8/22/2011 7:18:27 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x89d5a020
Parameter 2 : 0x8a599150
Parameter 3 : 0x8b1d71d8
Parameter 4 : 0x00000001
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+7664f
File Description : NVIDIA Windows XP Display driver, Version 280.26
Product Name : NVIDIA Windows XP Display driver, Version 280.26
Company : NVIDIA Corporation
File Version : 6.14.12.8026
Processor : 32-bit
Crash Address : nv4_disp.dll+10f32e
Stack Address 1 : nv4_disp.dll+7664f
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082211-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 69,552
==================================================

Hope it's ok to post in this thread. Seems to be the same problem though.


________________________________________________________________________________________________________________________________
Operating System
MS Windows XP Professional 32-bit SP3
CPU
AMD Phenom X4 9850 Black Edition 37 °C
Agena 65nm Technology
RAM
4.0GB Dual-Channel DDR2 @ 401MHz 5-5-5-15
Motherboard
Gigabyte Technology Co., Ltd. GA-MA790X-DS4 (Socket M2)
Graphics
BenQ FP991 @ 1280x1024
512MB GeForce 9800 GTX/9800 GTX+ (XFX Pine Group) 61 °C
Hard Drives
312.44GB Western Digital WDC WD3200AAJS-00B4A0 (IDE) 30 °C
Optical Drives
TSSTcorp CDDVDW SH-S223Q
Audio
Realtek High Definition Audio

Edited by afire, 24 August 2011 - 03:57 AM.

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#18
rshaffer61

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Direct to: afire

Please start your own topic
Although your issue may seem similar there can be other factors that may need to be resolved.
By bumping on someone's topic it makes it confusing for the tech to understand who they are helping. This can in turn cause the wrong support to be given and can cause instability or worse to happen to your system.
Please post more information as to your exact issue in your topic. Include any error messages you get as well as your system specs. This will help us to assist you more efficiently.
Thank you for your cooperation.

Note: Your issue seems to be related to your nvidia video card drivers. start there with updating the driver. If you recently updated it and the issue started then try rolling the driver back.
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#19
afire

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Very sorry. I'll know better next time.

Thanks.
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#20
Xaa

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What worked for me was not only disabling the acceleration in the flash settings (see second post, you right-click on a flash video and deselect the "enable acceleration" checkbox), but also going into system settings and turning off acceleration for the video card.

What's apparently happening is Flash 10.3 does not support older hardware acceleration methods. At all. It does not seem to be a DLL issue, nor does it seem to be a driver issue. The only solution is to disable hardware acceleration entirely, so that the flash will not call on acceleration routines that cause watchdog.sys to BSOD.

But, this is what worked for me. YMMV, naturally.
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#21
rshaffer61

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Thanks for the information Xaa and hopefully it will help others who read this topic. :)
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#22
Xaa

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I hope it does, because this page is the top google search for this issue. :)
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#23
Matthew Chakera

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i've been havin no issues lately with watchdog crashes, i think i've had 2 adobe flash player updates since last bsod. i have installed WHO CRASHED ready for my next minidump. im intrested in xaa's comment about turning off acceleration for the video card in control panel.. will ths affect playing high end games? will i have to re-enable acceleration when playing games ?

thanks matt.

Edited by Matthew Chakera, 01 September 2011 - 04:40 PM.

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#24
rshaffer61

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The average person will not see much difference at all but if you are a hardcore gamer you will notice even the slightest difference.
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#25
Matthew Chakera

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i spoke slightly early from my last post.

it just happened again while streaming video, but this time, no matter how much my computer beeped at me with my mouse moving and then not responding, i never got a blue screen of death, normaly it would take just under 1 minute for it to appear but i waited at least 5 minutes before hitting that restart button, so i can't share with you any minidump information at this time, but i will as soon as. this problem is so bloody weird. i hope theres a answer to this strange bug while streaming video cause it NEVER happens on anything else.

ps: this happened while's not changing video acceration in control panel/display

but hardware acc is disabled in flash player...

plus. theres a new nvida driver out, im running xp and in the release notes it says :

•Supports the new GPU-accelerated features in Adobe Creative Suite 5 including Photoshop CS5.
•Supports GPU-acceleration for smoother online HD videos with Adobe Flash.

hope this helps, ive not tried new graphics driver as of yet.

Edited by Matthew Chakera, 02 September 2011 - 03:55 PM.

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#26
rshaffer61

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ps: this happened while's not changing video acceration in control panel/display


Disable it and let me know what happens.
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#27
Matthew Chakera

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ok, i will disable acceration in control panel/display.

but i can confirm that it has to be put back to full when wanting to play high end games as games do not launch when it is disabled.




thanks rshaffer61 are you gettin these same issues as me??? did u see that youtube link that a posted on last page? he's having same issues as me.

Edited by Matthew Chakera, 03 September 2011 - 05:13 AM.

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#28
rshaffer61

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thanks rshaffer61 are you gettin these same issues as me??? did u see that youtube link that a posted on last page? he's having same issues as me

:) :unsure: :yes: :)
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#29
Matthew Chakera

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this vid rshaffer61

Edited by Matthew Chakera, 03 September 2011 - 05:24 AM.

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#30
rshaffer61

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Please attach a new WHoCrashed report.
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