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Keep trying to print Smart Source coupons, keep getting spinning S; message says:

It appears that Java is currently disabled on your computer. Please enable Java and try printing again.
For instructions on how to enable Java in your web browser please visit our help page by clicking here

I have followed instructions, JAVA or Sun Microsystems is not listed. JAVA is installed and shows on Control Panel; tried uninstalling and reinstalling.
Been working on this problem for nearly a year off and on. I want to print the coupons! Can someone help?
In poking around every area I see that lists Java says it's enabled except on that Internet Options screen. Thanx
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