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Trojan won't allow me to put in password to log in start screen/co


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#1
phife112

phife112

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I have no idea what is going on, I went to donwload a song, and a trojan took over. I noticed it was trying to download, therefore I tried to hurry up and reboot before. When I restarted my computer, it wouldn't allow me to put in my password to go into the Startup screen. Therefore, I rebooted and logged in safe mode, which it allowed me to do that. I don't even know where to start. Please help
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#2
RKinner

RKinner

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Start, Run, msconfig, OK. Under Startup tab uncheck everything (except your anti-virus) and Apply. Under Services, check Hide Microsoft Services then uncheck everything but your antivirus then Apply and reboot. If it works now then do as much of

http://www.geekstogo...uide-t2852.html

as you can. If a step won't work, skip to the next one. Copy and paste your gmer, mbam, otl, & extras logs into a reply. Do not attach them.

If it still doesn't work try Safe mode with Networking then see if you can do the Cleaning guide.

Ron
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