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Blue Screen of Death


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#1
paulcole

paulcole

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HELP!!!!

If anyone can offer help I would be extremely helpful

I have installed an application Recboot on my Vista home premium computer

and have now got a blue screen of death

with the following eror code

0x0000008E (0xC0000005, 0x00000000, 0x8CE29A48, 0x00000000)

Have tried starting my computer in SAFE MODE to try and uninstal Recboot which I think had a hidden virus

Because it seems my keyboard has been disabled when starting the computer the numlock lights appears but when my user screen appears and asks for my password I notice the light has turned off and I am left unable to use my keyboard.

Can anyone offer me any advice help?

Thanks a lot everyone

Paul
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#2
rshaffer61

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0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

Have you tried booting to the Advanced Boot Menu where you choose Safe Mode but instead click on Last Known Good Configuration?

  • Start your system and at the Second post screen tap on F8 to get to the Boot Menu
  • Use the Arrow Keys to Scroll down to the line that says "Last Known Good Configuration" and highlight it.
  • Click Enter to disable it
  • The system should reboot and if not then do so.

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#3
paulcole

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OMG!!!

Something so simple yet so effective

I can not thank you enough

I am so HAPPY!!!

Thanks again

Paul
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#4
rshaffer61

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You are very welcome. I'm glad to be of assistance and please enjoy the rest of the forums. Thank you for allowing me to assist you and for your patience with resolving the issue. ;) ;) :D
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