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Windows XP Repair will not Reboot


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#1
valmay

valmay

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Hey guys and gals, got a question...:D

My MS support contact advised me to use the Operating System Cd...Microsoft Windows
XP Pro SP3 to repair my system...

Everything went well on the CD install until it rebooted...

Now I'm looking at a black screen that states "We apologize for the inconvinience, but
Windows did not start successfully..."

The screen with the 'Start Windows Normally, Safe Mode, Safe Mode with Networking...etc" and the 30 sec countdown...

And this cycles endlessly. I've tried all the options etc yet to no avail...
And the only way to shut down in manually turn off...

This has me totally puzzled...

System Info...

Computer Manu: Dell
Computer Model: Precision Work Station 360
Processor: Intel Pentium 4 CPU 2.80 GHZ
Motherboard: Dell OW2563
Phy Ram: 2.37 GB
OS Name: Win XP Pro SP3 (build 2600) x86

Any ideas would be appreciated...(haven't heard back from my ms contact in days)...
so I'm a little irritated...

Thanks,
Nile
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#2
Alzeimer

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What was wrong with your computer to start with and what actions did you take with your XP SP3 cd (checkdisk, repair, recovery console, reinstall, clean install ect).
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#3
Macboatmaster

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See this guide to repair or reinstall for your computer.
If you were repairing I presume you did select the second R option, as the first, if it is included on the Dell CD is the Recovery Console.
Did you watch the repair installation or just leave it, if you did just leave it there may well have been another message.
Did you disable your anti-virus, as this can prevent the proper installation of windows, which is basically what the repair option is, but just Windows rather than the format of the clean install.

As Alzeimer has asked - what was the reason for the repair install. If you believed the computer was infected with a virus, a repair install will not solve this.
http://support.dell....al/reinstal.htm
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#4
valmay

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Ok, I did the paralell reinstall on windows xp...and all went well...
except for no Internet access...

Found out that these reinstalls, you end up with ie6 since I did have ie7.
So I installed ie7. no results...

Doing a little more research, I ended up in Device Manager...
All looked good except for Yellow? = other devices...?ethernet controller...?muti-
media audio controller...
All three yellow
So I guess these are drivers I need.
You have any idea of how to get the right ones...I'll have to download to
another computer and slap on a cd...

Thanks
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#5
Macboatmaster

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Go back to the Dell link I sent you, click Support insert your model or Service tag no if you have one and on that link click downloads and you will find the driver for the ethernet and the mutli-media
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#6
valmay

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That's what I did, I decided to read up on 'fresh clean installs' and went ahead with it...
Thanks all of you for your help... :D
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