black screen when restart after the start windows screen
Posted 11 October 2010 - 02:14 AM
Posted 11 October 2010 - 03:06 AM
What is the model number of the system as there are various specs for them, as you checked the system was compatible with W7 you will know the 32-bit version requires a minimum of 1GB of Ram so if that is all you have fitted that could explain the poor system performance, not enough Ram to go around, 2GB or more should have no issues. http://windows.micro...em-requirements
Posted 13 October 2010 - 03:27 AM
Posted 13 October 2010 - 03:33 AM
Edited by Firemunkee, 13 October 2010 - 03:33 AM.
Posted 13 October 2010 - 03:39 AM
What you are describing with the screen sounds the same as when the backlight or inverter fails on a laptop screen.
I will see what info I can find using your model number and post back.
Posted 13 October 2010 - 03:48 AM
Edited by Firemunkee, 13 October 2010 - 03:50 AM.
Posted 13 October 2010 - 04:19 AM
Have you tried the tip at this link http://superuser.com...ite-screen-help
Other than the above all I could find was this which is no help.
The only thing that I can suggest is to attach it to a TV and see if you get a display, if you do get a display it may suggest the inverter/backlight has gone and would need replacing, not an easy job by the looks of the video above.
Posted 13 October 2010 - 04:30 AM
Posted 13 October 2010 - 04:48 AM
While it is still possible it is not cut and dry now we know you get a clear picture before the windows welcome page and on safe mode.
it does however have a clear picture before the windows welcome page and on safe mode would that still make it the backlight/inverter?
Possibly back to insufficient Ram Im afraid, the display uses the system Ram when it is required and dependent on how much you have there may not be enough, in safe mode can you restore the default settings or last known configuration. I will try and find more info on the amount of Ram for your computer.
Posted 13 October 2010 - 05:30 AM
Posted 15 October 2010 - 02:44 AM
Posted 15 October 2010 - 05:17 AM
If you can get the screen to stay on download and run SIW from the attached link it will tell you
information about the computer including how much Ram there is already fitted http://www.gtopala.c...w-download.html
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