While my user ID remains the same, the password I've been using all this time is not accepted.
Hot mail support is non-existent.
I've tried everything and nothing works.
The closest I've come is hot mail telling me: "a link to reset your password has been sent to: email@example.com.
I have no idea how to access this link. I've tried everything, clicking on it, copying and pasting to my browser, sending an email to it for a response. Nothing works.
I've already begun to abandon this email account, but I would like access the important folders before I pull the plug.
My main browser is Mozilla. IE8 is worthless, full of script errors and won't even load the Hot mail sign in page.
Any feedback would be appreciated.