Working on a Toshiba Laptop that should have been, in my personal opinion, refreshed a long time ago. It was full of viruses, unwanted programs, etc. and was running very slowly. I was going to reinstall the OS but there was no restore partition and the lady couldn't find the restore discs. I ordered a restore CD online. After backing up the data, I ran the restore CD but now the system won't boot. When the restore was complete (about 45 min. process), it said it was done and said press Enter to reboot. I pressed that. During POST, I was taken to the "Windows didn't start successfully screen." and was prompted with "Safe Mode", "Safe Mode with Networking", etc. I chose "Start Windows Normally", but the system hangs there. In fact, it doesn't matter what option I choose from that screen the system will lock up.
Did research online and found suggestions for using the "0" key to activate an internal restore partition, but I know this system either never had one, or it was wiped by another tech working on this box in the past. I also read to use the "F8" key during POST and choose "Restore Windows" option, but that option doesn't appear on this system. I also reset the BIOS settings but that isn't working either.
It seems the MBR isn't being erasing during the restore but I thought the restore was wiping the drive first.?. Maybe I'll slick it and run the CD again. If you can think of anything else, I could sure use some help.