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Trojan/Fake Malware


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#1
TheDriver79

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I'm using the following software programs - all from you folks. Everything worked great , but is no longer effective against this newer stuff:

* Malwarebytes - current updates.

* SuperAntiSpyware (free edition) - current updates.

* Combofix

* TFC

* Auslogics Disk Defrag.

* GMER

* OTS / Old Timer Tool

* ERUNT


Whatever these Trojan's are - they can't be removed by my current anti-malware stuff. Both Malwarebytes and Superantispyware recognize that they can't remove these Trojans.


Help?
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#2
rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#3
denverdreamz

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In addition to the diagnostic tools you've brought up I really think it would be key for you to have a good firewall such as zone alarm pro or hotspot shield in place so that you don't get infected in the first place.
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#4
TheDriver79

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I'm embarrased to say that I failed to do malware cleaning under 'Administrator' whilst in safe mode.

I "think" I've got it cleared , otherwise I'll follow your suggestion .

Thanks!
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#5
TheDriver79

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Thanks alot . I'll go do that now.
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