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Cannot connect to internet(strange IP assignment?)


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#16
Atma

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I saw that you were leaving, I just was screaming at the stars that someone come across the post to drop some knowledge.

The disc I have isn't compatible with Windows 7 so I didn't install* the drivers, but the last time I formatted the internet came up automatically so I'm not sure it'd make a difference. I can always thumb drive new drivers off this computer if need be though I suppose.

Edited by Atma, 13 October 2010 - 11:12 AM.

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#17
dsenette

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what's the make/model of your computer? or is it custom made? go ahead and download the most recent network drivers for your computer from the manufacturer's website
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#18
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It's custom made... got the drivers done. Still the same thing.
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#19
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this is a wired connection right? have you tried a different ethernet cable? are the lights on the ethernet port lit up when it's plugged in?
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#20
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I've tried 3 different ethernet cables and retried them on this alternate computer and they all work. The lights on both the modem and the port light up saying its all good.

Just for some added information... when I go to the network and sharing center. The little picture at the top is basically.

My Computer - Yellow Triangle with "!" - Unidentified Network - Red X - Internet globe greyed out

At some point it would say something like "Local Area Connection doesn't have a valid IP configuration"
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#21
dsenette

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i don't have a copy of windows 7 here at work, i'm going to ask for a little assitance from someone who does.
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#22
dsenette

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did you ever try uninstalling microsoft security essentials?
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#23
Atma

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Yeah yesterday when you brought it up I uninstalled MSE and it was ineffective.
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#24
Artellos

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Hello you two!

Sounds very dumb, but can you check the Device manager to see if it throws any errors?

I also haven't seen the Event Viewer mentioned. Maybe that will shed some light on what is causing this.

Also, could you run a 'ping' command to the following addresses;
127.0.0.1
8.8.8.8

P.S. excuse me for the lack of detailed instructions. I wrote this from my android.

Regards,
Olrik
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#25
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I wasn't sure what you wanted me to do in Device Manager, I went in there and didn't get any errors, I checked the properties of network adapters and didn't get any errors, shrug.

I pinged those ips.

127.0.0.1 came up with... four lines of

bytes=32 <time 1ms TIL=128
bytes=32 <time 1ms TIL=128
bytes=32 <time 1ms TIL=128
bytes=32 <time 1ms TIL=128

Sent 4, Recieved 4, Lost 0. 0% Loss

For 8.8.8.8

Another 4 lines except this time it said.

PING Transmit Failed. General failure.
PING Transmit Failed. General failure.
PING Transmit Failed. General failure.
PING Transmit Failed. General failure.

100% loss this time.

Shrug.

Lastly, not sure what you mean by the Event Viewer, I'm not familiar.
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#26
Atma

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Till tomorrow then?
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#27
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Sorry, I didn't respond sooner than now. I dont actually have access to a machine right now. So I cant give more detailed instructions yet. However, the moment I get to work tomorrow, I will write out some more detailed instructions. :D

Regards,
Olrik
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#28
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Cant thank you enough for your time, looking forward to a solution.
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#29
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Had a breakthrough... I did some investigating into that 169. ip a bit more, and I cant recall the forum I found it on now, but one of the replies specifically said that he believed a 169. IP was indicative a hardware issue. He cited ethernet cable being a likely source, but I ruled that out already, he also noted a few other hardware issues it coulda been. I chose to go down and add an Netword Card and that did the trick. Not sure what was with the on board networking on the mobo, but maybe a short circuit somewhere? In any case, hope this helps people in the future. I truly did exhaust all free options on this and it ended up costing me 25 dollars.

Thanks for your help, good luck.
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#30
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Hello Atma,

Great news that you managed to fix it by yourself.
I am quite amazed though that even though the Device Manager showed no errors with the network card, it was still the cause of the errors.

Thank you for posting back with your solution to your problem. I am sure it will help some people in the future. :D

Regards,
Olrik
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