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BSOD/ random restarts


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#1
legendracer

legendracer

    Member

  • Member
  • PipPip
  • 72 posts
Hi there

I've been having BSOD issue for a few months now and it seems to be getting worse. I will post the last 5 minidmp files but there are other times when the pc will crash or just go black and restart and I wont get a minidmp file to log. If anyone has any ideas how I can invistigate and solve this problem that would be great.
Thanks very much
legendracer

==================================================
Dump File : 090810-27814-01.dmp
Crash Time : 08/09/2010 19:24:36
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e0590d
Parameter 3 : fffff880`06b72b90
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\090810-27814-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 092210-23556-01.dmp
Crash Time : 22/09/2010 11:06:49
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`03047de5
Parameter 3 : fffff880`04795fd0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\092210-23556-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 093010-23150-01.dmp
Crash Time : 30/09/2010 21:22:38
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff6b9`32b33338
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02c914be
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\093010-23150-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 100810-28828-01.dmp
Crash Time : 08/10/2010 17:35:22
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`03020340
Parameter 3 : fffff880`0826fb80
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\100810-28828-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 101510-26332-01.dmp
Crash Time : 15/10/2010 19:50:00
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`80050031
Parameter 3 : 00000000`000406f8
Parameter 4 : fffff800`02cd16d0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\101510-26332-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================
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#2
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
Bad computer memory is one of the three main reasons for random system failures.. the other two are heat (usually caused by fans or heatsinks being blocked with dust) or power issues...

first...lets make sure its not your memory going bad...get memtest + here....
the lowdown is here..
get the 2nd one down and burn the ISO file to a cd and then boot it from the cd drive...

if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso
burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start by clicking on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....
let memtest run for at least 3 hours...if it starts showing any errors during that time then you will have to replace the RAM...no errors after 3 hours just press Esc to end the tests and we will try some other tests..

go here and get everest home...install and launch it...click the + by computer...click on sensor...get a screenshot and post it so I can check your temps and voltages...
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