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disk read error occurred press ctrl+alt+del to restart


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#1
javacritt1

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Hello,

My laptop was working fine yesterday until i tried restarting it and it wouldnt go into the home screen. THen i restarted it again, and i get the error " a disk read error occurred press ctrl+alt+del to restart"...When i press ctrl alt delete, it just restarts again and i get the error again.

Anyone know what i can do?

Thanks
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#2
SpywareDr

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Unfortunately it sounds like a classic case of a dead hard drive.

(ALL mechanical hard drives WILL fail. Their internal moving parts rub each other which causes wear, and once the wear is great enough, the unit simply fails to function).

Solution: Replace the hard drive.
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#3
Ehsanit

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SpywareDr may well be correct, although if you do a bit of googling you'll find that there are a number of other possible causes for this problem. In particular Corruption of the boot sector can lead to this issue.
If the drive has failed mechanically then you'll need to replace it, and if you want to get your data off it'll need specialist data recovery companies at a rather high price.

However if the drive itself is intact then you'll be able to recover the vast majority of your data yourself in any of a number of ways. For example you could connect it as an external drive to another working computer or download a Live CD for the free Linux Operating System and use it to copy off your data.
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