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update seems to be frozen; what to do?


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#1
Tollerowner

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I have a notebook running WXP.
When my son shut it down it started an update.
It has said "now installing 5 of 21" for about 3 hours now. I kinda figure it isn't going anywhere.
What to do?
It didn't come with a system disk, so reformatting isn't a option.

On a search I found a recommendation to put F8 during the bootup and tell it to use the last good configuration, but when I tried that on another XP box it ignored the F8, so I don't think that will be useful.

Thanks
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#2
SpywareDr

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I have a notebook running WXP.
When my son shut it down it started an update.
It has said "now installing 5 of 21" for about 3 hours now. I kinda figure it isn't going anywhere.
What to do?

Either: 1) shut it down and power it back up, or 2) leave it in its hung state forever.

On a search I found a recommendation to put F8 during the bootup and tell it to use the last good configuration, but when I tried that on another XP box it ignored the F8, so I don't think that will be useful.

Try it anyway. It works fine 99.99% of the time.
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#3
Macboatmaster

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As you power the laptop up and immediately after the first post screen, ie: Dell or whatever it is then keep tapping the F8 key.
This should get you to this screen.

http://www.petri.co....000_xp_2003.htm

You then select the Last Known Good Configuration.
If that does not work there are other options, please post back.

Edited by Macboatmaster, 18 October 2010 - 07:28 AM.

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#4
Tollerowner

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I went to bed two hours after the post and it was still hanging.

In the morning the computer had turned off. It come on fine, but then told me a windows update was pending. It again hung.
I removed the battery and rebooted. It said I was critically low on disk space. I figured that was the reason for my problem.
Please see my new post on that problem.
thanks.
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#5
Macboatmaster

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Sorry
Cannot find any other post on it.
There was no need to start another thread if that is what you have done, you could simply have continued on here.
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#6
SpywareDr

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http://www.geekstogo...age__p__1915101
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#7
Macboatmaster

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SpywareDr.
Thanks. Found it and replied. However, it was not on the forum when my post 5 was sent.
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#8
SpywareDr

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No problem. Understood.
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