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XP won't boot -- black screen with no cursor


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#16
JF88

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Data has now been backed up. Thanks.

Any recommendations where I go from here?

Edited by JF88, 25 October 2010 - 09:14 AM.

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#17
Macboatmaster

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go here http://www.thecomput...om/files/rc.iso

Use the same burning program I sent you for Puppy for this.

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....


when you boot from rc.iso you will get a blue screen and it will say setup is loading files...
then it will say its starting windows...
you will get to a screen that says ...do you want to install windows or 2nd choice it to repair windows..
press r to repair...you will get to a ...C:\>.......this is where you type in chkdsk /r

type in chkdsk /r press enter
note the single space before the /

While chkdsk is running, you will see a black dos box... Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage. You cannot do anything else on your computer while chkdsk is running. When chkdsk is finished, it will automatically reboot your computer.

NOTE this can take a long time to complete..it may even appear to hang or get stuck at a certain % for a couple of hours...then complete...it may even back up and go over the same area...this is normal...let it run...there are 5 stages
DO NOT TURN OFF YOUR COMPUTER WHILE RUNNING CHKDSK or you can have severe problems...
remove the rc.iso cd and reboot...if it does not boot into windows

Edited by Macboatmaster, 25 October 2010 - 12:00 PM.

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#18
JF88

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Ok, I typed in "chkdsk /r" and received the following message..."the volume appears to contain 1 or more unrecoverable problems." It would not allow me to go further. I would type in chkdsk /r, and it would give me the same message and bring up C: again...

Edited by JF88, 25 October 2010 - 08:28 PM.

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#19
Macboatmaster

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Type "chkdsk /p" but I think you can say you were lucky to get the data and the only answer is a new HDD, but it is necessary to do some more checks first.
I really wanted to use this as the Recovery Console to run system restore to an earlier point.
I just decided to run chkdsk first.
Before we proceed, now we have that message do as above but then exit the Recovery Console and see this
The Manual for your computer.
Pls read page 36. Press F12 as shown and run the Dell Diagnostics.
http://support.dell....OM/j6758A04.pdf

Edited by Macboatmaster, 26 October 2010 - 04:12 PM.

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#20
JF88

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I receive the same message, the volume appears to contain one or more unrecoverable problems.
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#21
Macboatmaster

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Follow the second part of my post 19 please.
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#22
JF88

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I picked "boot to utility partition" and it just went to a blackish/bluish screen. It never proceeded to a main menu.
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#23
Macboatmaster

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Have a look at the HDD please and see if you can get a make and number of it. It may say Dell on it, but the number may be the manufacturers number., as Dell do not of course make HDD`s.

We can then hopefully run the manufacturers diagnostics. Although it certainly does seem at this time, as though the drive has gone, not mechanically but data wise.
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#24
JF88

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Sorry for the LONG delay. Work + triplets + an office move made it difficult. Anyway, I'm back.

My hard drive is:
Maxtor Diamondmax Plus 9
160 GB ATA/133 HDD
DP/N OR4751
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#25
JF88

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TTT in case this message was missed several days ago.
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#26
JF88

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One last try... Anyone??
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#27
Macboatmaster

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You may not be surprised to know that from October 2010 to February 2011, your thread had been deleted from my database of threads on which I was helping.
I therefore received no notification of your post until you sent me the PM

http://www.seagate.c...000dd04090aRCRD

Maxtor is now Seagate
Download Seatools for Dos.
Run an extended check

If as I suspect if fails - buy a new hard drive

Edited by Macboatmaster, 09 March 2011 - 07:37 AM.

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#28
JF88

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I ran the short and extended check, both passed. No issues identified.
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#29
Macboatmaster

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I do not think you are going to recover from this without a fresh install, or at the very least a repair install.

Go back to recovery console and try
Chkdsk /p.

Instead of chkdsk /r.

I doubt you will have success, but it is worth a try, just to see what the message is to that commmand
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#30
JF88

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I ran chkdsk /p and received the following message: "the volume appears to contain 1 or more unrecoverable problems."
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