System Recovery Problem With HP Pavilion
#1
Posted 25 May 2005 - 04:19 PM
#2
Posted 25 May 2005 - 04:39 PM
#3
Posted 25 May 2005 - 05:02 PM
What specifically does the message say?
It goes through a series of what seems to be system information checking. Then a blue screen comes up with "Setting up for the HP Pavilion Recovery Program" displaying. Following that is the message I was referring to which it states as:
"Error"
"This CD contains a backup of the software originally installed on an HP Pavilion PC and can only be uesed with an HP Pavilion PC. If you are receiving this message on an HP Pavilion, please call HP Support."
Mind you, I did call HP Support and they want $45.00 for them to tell me the answer which I refuse to pay! So I figured I'd try getting support off of this site. Thanks
P.S. Yes my computer is an HP Pavilion
#4
Posted 25 May 2005 - 05:10 PM
#5
Posted 25 May 2005 - 05:15 PM
Even if i knew, im not sure geeks would allow me to tell you, id love to know also. May i ask? why were you trying to do a restore anyhow, not that it matters?
I was doing a restore because I wiped the hard drive clean and wnated to start fresh but put Windows Xp Professional on my computer without using the System Recovery discs. Actually I wanted to do this because I'm trying to attach a Playstation Portable to my computer and Windows doesn't recognize it and there are no drivers on it from Windows. So I figured the system recovery disc would hold these drivers and teh HP ToolKit which I also need.
#6
Posted 26 May 2005 - 05:49 AM
You wiped the drive....how?
Here's what I think is happening, though it's hard to tell with HPs since they change their restoration process like some people change underwear.
At one time, and maybe still, HP used to, well for lack of better terms, tattoo their drives with a special code. The restoration process looks for that code when you attempt a restore...when it does not find it, it fails.
So, I am guessing you wiped the partition? which wipes the tattoo...
#7
Posted 26 May 2005 - 05:55 AM
X:\SUPPORT\
is there a file called tatoo in it?
#8
Posted 26 May 2005 - 08:13 AM
do a search on the recovery cds and look for a directory called
X:\SUPPORT\
is there a file called tatoo in it?
no, these are the files on the system recovery cd...
A.PAQ (hidden)
B.PAQ (hidden)
BOOT.IMG
BOOTCAT
BOOTIMG
C.PAQ (Hidden)
COPYDISK
D.PAQ (hidden)
E.PAQ (hidden)
LST (folder)(hidden)
- A.lst
- B.lst
- C.lst
- D.lst
- E.lst
- X.lst
STARTUP.IMG
X.PAQ (hidden)
#9
Posted 27 May 2005 - 07:04 AM
You should be able to explore the hp cd and look for a folder or directroy that has drivers in it. You could try that. If you know the name of the driver, do a search for it.
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users