(Click to consult the online MSDN article.)
This memory management error is usually hardware related. See the General Troubleshooting of STOP Messages checklist above. If this occurs while installing Windows, also check the Windows system requirements including the amount of RAM and disk space required to load the operating system. If none of the above resolves the problem, see the MSDN article linked above for further steps.
I suggest you do the following steps in order and let me know the results after each set of instructions is finished please.
Download and install Free Everest Home Edition
1: In left pane expand Computer
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the +
by computer, click on Sensor
. Get a screenshot and post it so I can check your temps and voltages... DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
and then to Run
Type in Chkdsk /r
Note the space between k and /
...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operationThis one will take longer then chkdsk /f
Note... there are 5 stages
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.
Let me know if this fixes the problem
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option AB.
If you have only one RAM stick installed...
1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip
3. Inside, you'll find memtest86+-2.11.iso
4. Download, and install ImgBurn
5. Insert blank CD into your CD drive.
6. Open ImgBurn
, and click on Write image file to disc
7. Click on Browse for a file...
8. Locate memtest86+-2.11.iso
file, and click Open
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.
To change Boot Sequence
in your BIOS
Reboot the system and at the first post screen (where it is counting up memory)
start tapping the DEL
This will enter you into the Bios\Cmos
Find the Advanced
area and click Enter
Look for Boot Sequence
or Boot Options
and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y
to verify Save and Exit
. Click Y
and the system will now reboot with the new settings.
The running program will look something like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes
. Each pass contains very same 8 tests
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso
type, use ImgBurn
to burn .iso
file to a CD (select "Write image file to disc" option), and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.Thanks to Broni for the instructions