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Did the repair shop change my ram?


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#1
Millie715

Millie715

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ok, i had some hardware problems with my computer, harddrive problems, i had viruses that messed it up so i got it fixed, so i turn on the computer get get on firefox and try to download, a little download, i notice its moving slower than usual, then it stopped downloading, so i check task manager and it says firefox was using most of the cpu, 99, ... it never did that before,, than i went to system properties and clicked general, it says,
AMD Sempron Processor
3100+
1.81 GHZ, 384 MB of ram,

but on the sticker of my computer, it says

AMD Sempron Processor
3100+
512MB pc3200
DDR SDRam Memory

i dont kno what all that means, but wondering why it says 384 MB of Ram on when i look in system properties and 512 oin the sticker on my computer, did he switch them without me knowing?
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#2
rshaffer61

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Hello Millie715.... Welcome to
GeeksToGo, :D
;) ;)

I'm sorry to hear about your issue. We will try to help you resolve this as soon
as possible.
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  • Sometimes it may be a extended amount of time to get back to you. If it has been
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Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
dsenette

dsenette

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do you have onboard graphics (a graphics card built into the motherboard)? if so, then that's where the rest of the ram is, it's being shared with the video processor
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#4
rshaffer61

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Yep you are right Dsenette and it would have to be a 128 meg onboard card from the looks of it. ;)
We'll see what Everest shows as I'm sure that's what we'll find on it. :D
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#5
123Runner

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Also if the OP is running XP the 512mb (384mb) is low.
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