Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

trojan symptoms remain after AV software says I'm clean


  • This topic is locked This topic is locked

#16
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
When you click the launcher do you get an error or does it just fail to launch ?
  • 0

Advertisements


#17
jeff62

jeff62

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
It's supposed to launch when you plug it in. If I pull up "my computer" it finds the flash drive and will let me open individual files. But clicking on "launchU3", which should open a menu and let me choose a program, instead opens an empty folder on my C drive.
  • 0

#18
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Ah OK I know what that is - as a part of combofixes routines it disables autoruns on the system as a security measure

To re-enable auto runs download and run the MS fixit from here about halfway down the page
  • 0

#19
jeff62

jeff62

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
Didn't make any difference.
Maybe this is a sign I shouldn't be using the U3 version of firefox anyway. I don't think they support it anymore, which means I can't get updates for it.
  • 0

#20
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Might be an option, as I have never used that, I can not give any real insight into it
  • 0

#21
jeff62

jeff62

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
One last question and I'll let you go. Can you tell me the nefarious purposes of the trojans and rootkit that we removed? I'm wondering if I may have lost some data or had something stolen and I don't know it yet, or if some keylogger may have been working for awhile, etc. I have tried not to do anything involving passwords since this started. Is it OK now, and should I be concerned about anything?
  • 0

#22
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
The main infector from what I could see was a trojan downloader :\windows\Tasks\At1.job the aim of these is to download more malware to your system

I saw no sign of a keylogger on your system. However, it is always better to be safe than sorry. This is the standard warning I give if I see evidence of a keylogger or data stealer. But, it may be sensible advice to foolow if you are in any doubt

One or more of the identified infections is a backdoor Trojan and a key logger.

If this computer is ever used for on-line banking, I suggest you do the following immediately:

1. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

2. From a clean computer, change ALL your on-line passwords for email, for banks, financial accounts, PayPal, eBay, on-line companies, any on-line forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.


  • 0

#23
jeff62

jeff62

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
I haven't logged on to any financial sites with this computer since the week before I got this problem, and I don't store my passwords, so I'm thinking I should be OK anyway even if there had been a keylogger. But I wanted to check on this since I had no idea just how many things I was infected with or what their purpose was.
  • 0

#24
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
As you were prudent you should be OK - Keep safe now :D
  • 0

#25
jeff62

jeff62

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
I shall be vigilant. But also bookmark this site in case vigilance is not enough. Thanks again. I don't know what size donation is customary, but you'll be receiving something posthaste.
  • 0

Advertisements


#26
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Thank you for the donation it is greatfuly received, and I shall put it to good use on my system :D
  • 0

#27
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :D

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP