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Trojan - Windows 7


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#31
J_Mac

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Everything seems to be working normally. I used my computer as I normally would and it works the same. Mozilla and iTunes and all my important documents are still in tact able to be edited and opened.

My laptop is exactly the same as I remember it so I think its working fine.

The only thing is this warning on startup: (attached)

And I'm still having to boot up the laptop through the F10 boot menu, it is not booting by itself.

Next step please? :D

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#32
azarl

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  • Download the attached file to your desktop
  • Rename it swreg.bat
  • Right click it and select Run as administrator
  • Notepad will open with a report, please copy and paste that into your next reply

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#33
J_Mac

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I ran the swreg twice,but it didnt open up a notepad either time.
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#34
azarl

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I ran the swreg twice,but it didnt open up a notepad either time.

  • Delete the old SWreg.bat of your desktop
  • Download the attached file Attached File
  • Rename it swreg.bat
  • Right click it and select Run as administrator
  • Notepad will open with a report, please copy and paste that into your next reply

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#35
J_Mac

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the notepad cam up blank asthe black command window read:

"ERROR:The system was unable to find the specified registry key or value."
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#36
azarl

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Thanks. Bear with me on this, it's outside my area of knowledge, but I'm getting support from an export on it
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#37
azarl

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We're going to rebuild the boot configuration. Don't worry if the following doesn't work, we have more options.

  • Put the Windows installation disc in the disc drive, and then start the computer.
  • Press a key when you are prompted.
  • Select a language, a time, a currency, and a keyboard or another input method, and then click Next.
  • Click Repair your computer.
  • Click the operating system that you want to repair, and then click Next.
  • In the System Recovery Options dialog box, click Command Prompt.
  • Type Bootrec /RebuildBcd, and then press ENTER.
    • If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory.
    • Type Yes. A confirmation message appears that indicates the entry was added successfully.
  • Restart the computer.
Let me know how ou get on
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#38
J_Mac

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Hi Azarl. I'm afraid I do not have access to any Windows disc or drivers because my laptop came without any of these, the only thing in the box was the laptop itself. Secondly, my laptop does not have a CD drive so I am unable to perfor any steps involving booting from a CD :D
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#39
azarl

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Sorry, I forgot you had no CD. I'm in a remote location with very slow internet at the moment and didn't check back :D

  • Restart your PC, press and hold the F8 key as it restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
  • On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter.
  • Select a keyboard layout, and then click Next.
  • On the System Recovery Options menu, click on Command Prompt
    Posted Image
  • In the command window type Bootrec /RebuildBcd, and then press ENTER.
    • If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory.
    • Type Yes. A confirmation message appears that indicates the entry was added successfully.
  • Reboot

let me know how you get on.
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#40
J_Mac

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"Successfully scanned windows installations.
Total identified windows installations: 0
The operation completed successfully"

Thats all I got nothing and nothing happened ha.
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#41
azarl

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"Successfully scanned windows installations.
Total identified windows installations: 0
The operation completed successfully"

Thats all I got nothing and nothing happened ha.

Sorry, missed this, I've been away. Back to you tomorrow
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#42
azarl

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Removed for safety - erroneous
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#43
J_Mac

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Still no success.

Attached is the command prompt window which reads all the messages displayed after each command. Thank you!

photo.JPG
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#44
azarl

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Lost some characters somewhere??

TRy again with this please

Sorry, but this one's a bit complicated. Take it slowly

  • Restart your PC, press and hold the F8 key as it restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
  • On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter.
  • Select a keyboard layout, and then click Next.
  • On the System Recovery Options menu, click on Command Prompt
    Posted Image
  • Type the following command, and then press ENTER:
    cd /d D:\Windows\System32
  • Type the following command, and then press ENTER:
    bcdedit -create {bootmgr} -d "Windows 7"
  • Type the following command, and then press ENTER:
    bcdedit -set {bootmgr} device partition=D:
  • Type the following command, and then press ENTER:
    bcdedit /displayorder {66a24750-1a58-11df-b0b8-9685b95e9e70}
  • Type the following command, and then press ENTER:
    bcdedit /default {66a24750-1a58-11df-b0b8-9685b95e9e70}
  • Type the following command, and then press ENTER:
    bcdedit /timeout 30
  • Restart the computer.

let me know how you get on.
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#45
J_Mac

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Hi azarl. Sorry it's taken a while but my laptop has gone back to not booting at all.

During the command prompt, all steps were able to be completed successfully except for the 'create' step because it said the file already exists.

Aftertm rebooting the computer brought up a new recovery screen, which prompted to me to use the windows installation disc which obviously I can't. However at the bottom of the page it gives this information:

'Status: 0xc000007b

Info: An unexpected error has occured.'
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