[rshaffer61]

Let me know if the other program works or not.

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What was the result of the chkdsk?
we will need to get the CD burner working or use another computer. We will need to do the memory and hard drive checks.

For the hard drive checks, we prefer the bootable CD, but lets try the windows version and see what it gives us.

[123Runner]

What was the result of the chkdsk?
we will need to get the CD burner working or use another computer. We will need to do the memory and hard drive checks.

For the hard drive checks, we prefer the bootable CD, but lets try the windows version and see what it gives us.

[rshaffer61]

For the hard drive checks, we prefer the bootable CD

but lets try the windows version and see what it gives us.

Yep I don't like it but we may not have a choice right now.

[trv7290]

Hi rshaffer61 and runner123 (nice to meet you)

Well, I was able to finally burn the cd using the second software you recommended, but not without some concern. It looked good at first, but then it went into a 'holding pattern' for about 25+ minutes, which I knew did not seem right. So I started over and with some delay it finally was able to make it through in a matter of minutes. We'll (your recommendation of course) will have to look into this issue at some point later on.

The system still boots up slow (maybe too much is still loading)...but will address that after the HD test. I also noticed that the program that would allow Windows to boot up to an 'boot session' (not safe-mode) no longer shows up for me to choose when the system boots up.

I am going to see if the burn physically worked and will run it to check the HD. Will update you, when completed. Thanks.

[trv7290]

Here are 2 Disc Check from different days.

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 11/3/2010
Time: 3:36:27 PM
User: N/A
Computer: ONLINE
Description:
Checking file system on C:
The type of the file system is FAT32.

A disk check has been scheduled.
Windows will now check the disk.
Volume Serial Number is 3E12-16F6
Windows is verifying free space...
Free space verification is complete.
Windows has checked the file system and found no problems.
35931392 KB total disk space.
1165248 KB in 1812 hidden files.
289504 KB in 8981 folders.
31012960 KB in 101487 files.
672 KB in bad sectors.
3462976 KB are available.

32768 bytes in each allocation unit.
1122856 total allocation units on disk.
108218 allocation units available on disk.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.


============================================================





Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 11/6/2010
Time: 3:16:10 PM
User: N/A
Computer: ONLINE
Description:
Checking file system on C:
The type of the file system is FAT32.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
Volume Serial Number is 3E12-16F6
The size of the \WINDOWS\TEMP\mcafee_RocwJZS3FBiHQiV entry is not valid.
The size of the \WINDOWS\TEMP\mcmsc_dvw8vWa7zXtEcHm entry is not valid.
The size of the \WINDOWS\TEMP\mcmsc_e86zIQHugYvujQ7 entry is not valid.
Windows has made corrections to the file system.
35931392 KB total disk space.
1179488 KB in 1789 hidden files.
291552 KB in 9045 folders.
31645664 KB in 104722 files.
672 KB in bad sectors.
2813984 KB are available.

32768 bytes in each allocation unit.
1122856 total allocation units on disk.
87937 allocation units available on disk.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.

[trv7290]

Here are some errors from Event Viewer > System...

Thanks.

Event Type: Error
Event Source: ACPI
Event Category: None
Event ID: 4
Date: 11/6/2010
Time: 3:08:15 PM
User: N/A
Computer: ONLINE
Description:
AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x75), which lies in the 0x74 - 0x76 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 00 00 00 00 04 00 52 00 ......R.
0008: 00 00 00 00 04 00 05 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

--

Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 11
Date: 11/6/2010
Time: 3:05:46 PM
User: N/A
Computer: ONLINE
Description:
The driver detected a controller error on \Device\CdRom0.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 00 02 68 00 01 00 b8 00 ..h...¸.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: c8 aa 0c 00 00 00 00 00 Ȫ......
0030: ff ff ff ff 06 00 00 00 ÿÿÿÿ....
0038: 40 00 00 45 00 00 00 00 @..E....
0040: 00 00 0a 12 48 00 00 00 ....H...
0048: 08 00 00 00 0a 00 00 00 ........
0050: c0 f4 f2 82 f8 aa f8 82 Àôò‚øªø‚
0058: 00 00 00 00 18 7b 7f 82 .....{‚
0060: 02 00 00 00 00 00 00 00 ........
0068: 25 00 00 00 00 00 00 00 %.......
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

--

Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 15
Date: 11/6/2010
Time: 3:05:46 PM
User: N/A
Computer: ONLINE
Description:
The device, \Device\Ide\IdePort1, is not ready for access yet.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 0f 15 14 00 01 00 64 00 ......d.
0008: 00 00 00 00 0f 00 04 c0 .......À
0010: 03 01 00 00 a3 00 00 c0 ....£..À
0018: 5f 3b 00 00 00 00 00 00 _;......
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 07 00 00 00 ....

--

Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 11
Date: 11/6/2010
Time: 3:02:58 PM
User: N/A
Computer: ONLINE
Description:
The driver detected a controller error on \Device\CdRom0.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 00 01 68 00 01 00 b8 00 ..h...¸.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 19 69 0c 00 00 00 00 00 .i......
0030: ff ff ff ff 06 00 00 00 ÿÿÿÿ....
0038: 40 00 00 45 00 00 00 00 @..E....
0040: 00 00 0a 12 48 00 00 00 ....H...
0048: 08 00 00 00 0a 00 00 00 ........
0050: c0 f4 f2 82 f8 aa f8 82 Àôò‚øªø‚
0058: 00 00 00 00 c8 02 7f 82 ....È.‚
0060: 02 00 00 00 00 00 00 00 ........
0068: 25 00 00 00 00 00 00 00 %.......
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

--

Event Type: Information
Event Source: i8042prt
Event Category: None
Event ID: 12
Date: 11/6/2010
Time: 3:02:48 PM
User: N/A
Computer: ONLINE
Description:
The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the PS/2 mouse properties in device manager).

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 00 00 08 00 01 00 62 00 ......b.
0008: 00 00 00 00 0c 00 05 40 .......@
0010: 28 05 00 00 00 00 00 00 (.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 18 00 00 00 60 09 00 00 ....`...

--

Event Type: Information
Event Source: i8042prt
Event Category: None
Event ID: 12
Date: 11/6/2010
Time: 2:51:34 PM
User: N/A
Computer: ONLINE
Description:
The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the PS/2 mouse properties in device manager).

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 00 00 08 00 01 00 62 00 ......b.
0008: 00 00 00 00 0c 00 05 40 .......@
0010: 28 05 00 00 00 00 00 00 (.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 18 00 00 00 60 09 00 00 ....`...

--

Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 15
Date: 11/6/2010
Time: 2:48:56 PM
User: N/A
Computer: ONLINE
Description:
The device, \Device\Ide\IdePort1, is not ready for access yet.

For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
Data:
0000: 0f 00 14 00 01 00 64 00 ......d.
0008: 00 00 00 00 0f 00 04 c0 .......À
0010: 03 01 00 00 a3 00 00 c0 ....£..À
0018: e1 3a 00 00 00 00 00 00 á:......
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 01 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 07 00 00 00 ....

[rshaffer61]

672 KB in bad sectors.

The drive is showing some problems. Not a big amount but may be a contributing factor.

Hopefully the HD diagnostics will shed more light on this.

[trv7290]

here's the log rshaffer61,




--------------- SeaTools for DOS v2.22 ---------------

Device 0 is Seagate Device ST340823A On Generic PCI ATA
Max Native Address 78165360
Device is 28 Bit Addressed - Number of LBAs 78165359 ( 40.021 GB )
This drive supports Security Features
SMART Is Supported And ENABLED
SMART Has NOT Been Tripped
DST Is Supported
Logging Feature Set Is NOT Supported
POH 11542 Current Temp 35

Started Long Test 11/6/2010 @ 17:02.3
Your SeaTools Test Code
DST Completed Without Error
Short DST PASSED 11/6/2010 @ 17:35.11
[ 15375330 -- Repaired ][ 15375332 -- Repaired ]
[ 28958190 -- Repaired ][ 28963438 -- Repaired ]
[ 28964078 -- Repaired ][ 28969326 -- Repaired ]
[ 28969966 -- Repaired ][ 32158156 -- Repaired ]
[ 32442002 -- Repaired ][ 32442610 -- Repaired ]
[ 37818431 -- Repaired ][ 37818433 -- Failed Repair ]
[ 41609659 -- Failed Repair ][ 55019729 -- Failed Repair ]
[ 55020263 -- Failed Repair ][ 55024636 -- Failed Repair ]
[ 55025169 -- Failed Repair ][ 55039997 -- Failed Repair ]
[ 55040530 -- Failed Repair ][ 55044904 -- Failed Repair ]
[ 58291220 -- Failed Repair ][ 65396275 -- Failed Repair ]

[rshaffer61]

[ 41609659 -- Failed Repair ][ 55019729 -- Failed Repair ]
[ 55020263 -- Failed Repair ][ 55024636 -- Failed Repair ]
[ 55025169 -- Failed Repair ][ 55039997 -- Failed Repair ]
[ 55040530 -- Failed Repair ][ 55044904 -- Failed Repair ]
[ 58291220 -- Failed Repair ][ 65396275 -- Failed Repair ]

Yeah the drive seems to be a problem.
We can try a Repair Installation but i think with the bad sectors on the drive the errors are going to continue to happen.

[123Runner]

You can try the diagnostics again and re-try the repair part of it again.
I would actually suggest a new hard drive.

[trv7290]

hello rshaffer61 and 123runner,



Those were the results from yesterday, as you can see. I did follow the prompts from the DOS Seatools and it was able to fix a certain number of the errors. I think once it reaches that point it does not fix the rest and considers the drive 'failed.' Unless your experience brings another view?

What do you recommend for the next step?

Thanks for your assistance.

[rshaffer61]

I think the time has come to replace the drive. Apparently the sectors that are unrepairable store key elements of the OS.
Short of a repair installation I don't see any other way to resolve this. I can't guarantee even a repair installation will resolve the issue as the problem seems to be hardware and not software.

[trv7290]

Yikes! I think the icon tells it all! It's probably best to start off fresh, then to worry about the drive not working correctly.

Well, I guess some good came come from this because I happen to have a 'new' internal HD - Western Digital WD800JB.

Would you please assist me with the setup/transfer?

Thanks so much!

Edited by trv7290, 07 November 2010 - 02:45 PM.

[rshaffer61]

Would you please assist me with the setup/transfer?

Not sure what you want to transfer exactly.
The setup is pretty easy. Just set the jumper on the back of the drive for the same thing the old drive is set as.
Now if you want to move data that is easy after you get your OS reloaded on the new drive.

[trv7290]

I have the the Western Digital WD800JB, which was actually going to be installed in the system as a 2nd hard drive a while back. I was able to install it a while ago, but I never did get it fully ready (format etc.) for the system to recognize it. But it would probably be a good idea for me to check - refresh my memory - on how it was installed. The hard drive came with a CD called Data Lifeguard Tools.

How does one install the new HD as a master when they want to transfer items onto it from the same system - including the operating system - but switching it from SP2 to SP3 (info below regarding this.)

The system originally ran Windows ME (from Compaq) but upgraded to Windows Pro with from CD when it was released. I now have the newer reinstallation CD of the operating system Windows XP Pro with Service Pack 3. Certain that it has no drivers or anything for the computer components (IE. mother board, CD-R drive, DVD drive).

Not sure, but when we installed the XP SP2 I think it made a partition on the hard drive. So I am thinking that there could be items on the system 'left over' from ME -- is that possible?

Just thought I would give you some additional information pertaining to the OS setup and basic info on what I know about the new hard drive. Thanks again for your support and assistance. Much appreciated to get me through this.