[bigyin43]

Hi, Since loading software for my new phone, (Xperia 8, sony ericcson) i have found that my automatic back up doesn't work, and if i try to defragg, it locks up approx 48% of way through .
can you give any advice.
thanks in advance

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make sure your phone is disconnected when running these programs.

[starjax]

make sure your phone is disconnected when running these programs.

[bigyin43]

only set it to defrag before closing it down, so all is disconnected.
but just lately it has stopped at around 47% complete , the computer then locks up and i have to reboot after a disk check it insists on doing before restarting !

[starjax]

Try initiating a full check disk manually your self. SOunds like after you installed the software, some bits ended up on a questionable part of the hard drive. Once you have done this, then I can walk you through posting of the logs.

[bigyin43]

hi , it has refused to start altogether now , am just trying to get help with that , then i shall get back to you .
i ran boot dignostics and it gave me error 2000-0142 dell memory fail.

am currently asdking about this elsewhere on forum , but all advice accepted gratefully.

it is a dell 1535 laptop approx 2 years old as far as i remember