When I tried to install a driver software for it, I get this error message:
"Windows found driver software for your device but encountered an error while attempting to install it.
MTP USB Device
The system cannot find the file specified. "
I never had this problem before - only after I (recently) reformatted the first partition on my laptop. After that, I reinstalled Windows Media Player 12 due to an error message.
I went through a few threads in the forum posted by people with the same problem and tried a solutions but none of them worked for me .
What I have done so far to fix the problem:
* Reinstalled the USB controllers through the Device Manager
* Uninstalled the Canon device through Device Manager
* Deactivated and then activated Windows Media Player
* Ran Disk Check
* Ran SFC / SCANNOW command (System File Checker)