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Computer Won't Boot, BSOD


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#1
GeekForgotten

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Just last night, I was on my computer and it finished installing updates
I also installed Partition Magic 8.0 but didn't use it

But then suddenly I got a Blue Screen of Death and my computer restarted

Now my computer won't start at all

It just says
Windows Failed to Restart

Here is a pic of the BSOD and what it takes me to after

Posted Image
Posted Image


I try to go to recovery manager but It wont let me recover anything as it doesn't see any OS

I even tried to go to Safe Mode but still the same problem I get a Blue Screen of Death again

Any help? Is the HDD corrupted?
Please don't tell me to reformat

My computer is a Dell, windows 7 32 bit, Quad Core with 3 GB Of Ram
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#2
Essexboy

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Do you have your windows disc ?
Did you create a recovery disc for windows ?

If not do you have another system available where we can download and then burn a recovery disc also is it 32 or 64 bit
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#3
GeekForgotten

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There is a recovery partition that came with the drive

But I would rather not lose all my files

Yes I do have another computer where I can burn a recovery disk
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#4
GeekForgotten

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Edit:

I put the HDD in another computer and the only thing that shows up is the recovery partition (10GB) Even though the Drive is about 320GB

What can I do to recover the lost partition?? (Disk C)
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#5
Essexboy

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What you can do is download the windows 7 recovery console, burn it to a disc.
Then reboot your computer with this CD and if it recognises your drive, it should be able to effect a repair

Could you follow the instructions in this thread Post 28
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#6
GeekForgotten

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I burned windows 7 recovery 32 bit to a cd
I started it up and it said it has detected startup issues and will repair them
after that the computer restarted and now it says

BOOTMGR IS MISSING
Press CTRL + ALT + DELETE to quit

I tried to repair the HDD but it doesn't even show up on the recovery disk
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#7
Essexboy

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Bear with me I need to research a way of getting the bootmgr back
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#8
Essexboy

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Restart with the CD

Select repair again

Now Windows 7 will try to check for the problems in Windows 7, before that it will search for Windows 7 Installation Drive
After few seconds or minutes, it will show the problems and you should see the Problem related to Boot
It will repair the Boot Record by placing the BOOTMGR properly.


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#9
GeekForgotten

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I restarted it but it found no problems

Also it can't even see the OS
As that field is totally blank (post 28 of that post the 3rd picture where you see OS : Vista, etc, for me it is just blank)

I am suspecting something is gravely wrong with the HDD

I downloaded Western Digital Diagnostics
and it shows the drive being 320GB but it doesn't pass the Smart Status

Edited by GeekForgotten, 11 November 2010 - 01:55 PM.

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#10
Essexboy

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Ah OK methinks I need to get a proper tech in now to see what they can do - I'll give Ron a shout
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#11
rshaffer61

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Try this and let us know what it finds.
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions
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#12
GeekForgotten

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Ah OK methinks I need to get a proper tech in now to see what they can do - I'll give Ron a shout



Thank you very much for the help you are giving me
I hope this problem can be solved

As for lifeguard on my WD HDD, I can't seem to find a bootable ISO?
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#13
rshaffer61

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Try SeaTools cd ISO DOS version.
It works with most drives now.
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#14
GeekForgotten

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Its as if the other 80% of the HDD has gone out of existence
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#15
rshaffer61

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Since the system will not boot it's going to be hard to see the partitions.
If you have your Windows XP disk
  • Insert your Windows XP disk into your computer and reboot
  • Make sure the PC is set to run from the CD as the primary boot device.
    NOTE: You do this by setting your PC to boot to the CD-ROM in BIOS (enter bios by pressing f1, f2 or del key during memory count up, then search for boot order, and set the CD as the first boot device)
  • When the PC boots, it will boot from the CD...after the first several screens load, you will be given a choice to choose R for Recovery Console. You will be asked to log in.
    NOTE: For Windows XP Home, there is not password, just hit ENTER. For Windows XP pro, ask whomever set up the machine what password they used.
When you see the Recovery console C:\WINDOWS prompt continue to section 3 (Running "ChkDsk")

If you DO NOT have your Windows XP disk

  • Download RC.ISO from Here.
  • Now burn this ISO image to a CD and boot your computer with it.
    NOTE: Keep in mind that this is different than burning a file to a CD-ROM. If you do not know how to burn an ISO image, then download CDBurnerXP Pro to another Windows machine and install it. Then go Here for instructions for burning the ISO image
  • Once the CD is created, place it in the defunct computer
  • Then reboot your broken PC with that CD in the CD-ROM drive.
  • Make sure the PC is set to run from the CD as the primary boot device.
    NOTE: You do this by setting your PC to boot to the CD-ROM in BIOS (enter bios by pressing f1, f2 or del key during memory count up, then search for boot order, and set the CD as the first boot device)
  • When the PC boots, it will boot from the CD...after the first several screens load, you will be given a choice to choose R for Recovery Console. You will be asked to log in.
    NOTE: For Windows XP Home, there is not password, just hit ENTER. For Windows XP pro, ask whomever set up the machine what password they used.

Running "ChkDsk"
  • At the Recovery console C:\WINDOWS prompt, type

    chkdsk /r

  • Press ENTER
  • Let this scan run UNINTERUPTED until completed (30 min or so depending on the drive)
  • Report any errors in your next reply
  • Once the scan is complete, Type exit, and then press ENTER to quit Recovery Console.
  • Your computer will now restart, boot from the CD again and continue with the next steps.

Using "BootCfg /Rebuild" to fix the "Boot.ini" file

  • At the Recovery console C:\WINDOWS prompt, type

    bootcfg /rebuild

  • Press ENTER
    Note: The bootcfg /rebuild command scans the hard disks of the computer for Windows NT 4.0, Windows 2000, or Windows XP installations, and then displays the results. You can add the detected Windows installations.
  • When you receive a message that is similar to the following message, press Y:


    Total Identified Windows Installs: 1

    [1] C:\Windows
    Add installation to boot list? (Yes/No/All)

    NOTE: You may see more than one entry here if you have a dual boot windows system. If this is the case follow this procedure for ALL installations to make sure that all OS's are added correctly
  • You receive a message that is similar to the following message:

    Enter Load Identifier

    NOTE: This is the name of the operating system. This is either Microsoft Windows XP Professional or Microsoft Windows XP Home Edition.
  • Type the name of your operating system, and then press ENTER
  • You receive a message that is similar to the following:

    Enter OS Load options

  • Type /fastdetect, and then press ENTER.
  • Type exit, and then press ENTER to quit Recovery Console.
  • Your computer will restart, and the updated boot list may appear when you receive the "Please select the operating system to start" message.
  • If you see a Boot list with multiple entries choose the XP Home option to boot to windows.

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