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Adobe Headache


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#16
kmad61

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Ok just ran this check with nothing found and xp cd in the drive.
Same error msg when trying to view pdf files.
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#17
rshaffer61

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OK this doesn't make sense.
Try uninstalling adobe again and also foxit.
Then try viewing a PDF and see if it suggest a reader again.
Let me ask are you installing just the Adobe PDF reader located HERE?
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#18
kmad61

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Foxit is gone and as far as adobe there are none listed in add/remove software.
Cannot install program from your link....Error message 1402 could not open key.

Edited by kmad61, 12 November 2010 - 02:11 PM.

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#19
rshaffer61

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Try this one...
http://get.adobe.com.../otherversions/
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#20
kmad61

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Same thing error 1402 during install.
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#21
rshaffer61

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Hm strange. Let's take a look at somethings now.
Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.

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#22
kmad61

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Ok here is the autoruns file.

"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "Adobe ARM" "Adobe Reader and Acrobat Manager" "Adobe Systems Incorporated" "c:\program files\common files\adobe\arm\1.0\adobearm.exe"
+ "CanonMyPrinter" "Canon My Printer" "CANON INC." "c:\program files\canon\myprinter\bjmyprt.exe"
+ "CanonSolutionMenu" "CNSLMAIN" "CANON INC." "c:\program files\canon\solutionmenu\cnslmain.exe"
+ "DivXUpdate" "DivX Update" "" "c:\program files\divx\divx update\divxupdate.exe"
+ "OpwareSE4" "OCR Aware" "Nuance Communications, Inc." "c:\program files\scansoft\omnipagese4\opwarese4.exe"
+ "SSBkgdUpdate" "SSBkgdUpdate" "Nuance Communications, Inc." "c:\program files\common files\scansoft shared\ssbkgdupdate\ssbkgdupdate.exe"
+ "TkBellExe" "RealNetworks Scheduler" "RealNetworks, Inc." "c:\program files\common files\real\update_ob\realsched.exe"
+ "WrtMon.exe" "NsWrtMon Microsoft Base Class Application" "" "c:\windows\system32\spool\drivers\w32x86\3\wrtmon.exe"
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce" "" "" ""
+ "Uninstall Adobe Download Manager" "getPlus® Helper" "NOS Microsystems Ltd." "c:\program files\nos\bin\getplus_helper_3004.dll"
"C:\Documents and Settings\All Users\Start Menu\Programs\Startup" "" "" ""
+ "Billeo.lnk" "Billeo" "Billeo, Inc." "c:\program files\billeo\billeo.exe"
+ "WinZip Quick Pick.lnk" "WinZip Executable" "WinZip Computing, S.L." "c:\program files\winzip\wzqkpick.exe"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "SUPERAntiSpyware" "SUPERAntiSpyware Application" "SUPERAntiSpyware.com" "c:\program files\superantispyware\superantispyware.exe"
+ "Weather" "" "AWS Convergence Technologies, Inc." "c:\program files\aws\weatherbug\weather.exe"
"HKLM\SOFTWARE\Classes\Protocols\Handler" "" "" ""
+ "linkscanner" "Safe Search pluggable protocol" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgpp.dll"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" ""
+ "Address Book 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe"
+ "Microsoft Outlook Express 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks" "" "" ""
+ "SABShellExecuteHook Class" "ShellExecuteHook" "SuperAdBlocker.com" "c:\program files\superantispyware\sasseh.dll"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" ""
+ "AVG9 Shell Extension" "AVG Shell Extension" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgse.dll"
+ "SASContextMenu Class" "SUPERAntiSpyware Context Menu Extension" "SUPERAntiSpyware.com" "c:\program files\superantispyware\sasctxmn.dll"
+ "WinZip" "WinZip Shell Extension DLL" "WinZip Computing, S.L." "c:\program files\winzip\wzshlstb.dll"
"HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers" "" "" ""
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
"HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers" "" "" ""
+ "SASContextMenu Class" "SUPERAntiSpyware Context Menu Extension" "SUPERAntiSpyware.com" "c:\program files\superantispyware\sasctxmn.dll"
+ "WinZip" "WinZip Shell Extension DLL" "WinZip Computing, S.L." "c:\program files\winzip\wzshlstb.dll"
"HKLM\Software\Classes\Directory\Shellex\DragDropHandlers" "" "" ""
+ "WinZip" "WinZip Shell Extension DLL" "WinZip Computing, S.L." "c:\program files\winzip\wzshlstb.dll"
"HKLM\Software\Classes\Folder\Shellex\ColumnHandlers" "" "" ""
+ "PDF Shell Extension" "PDF Shell Extension" "Adobe Systems, Inc." "c:\program files\common files\adobe\acrobat\activex\pdfshell.dll"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" ""
+ "AVG9 Shell Extension" "AVG Shell Extension" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgse.dll"
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
+ "WinZip" "WinZip Shell Extension DLL" "WinZip Computing, S.L." "c:\program files\winzip\wzshlstb.dll"
"HKLM\Software\Classes\Folder\ShellEx\DragDropHandlers" "" "" ""
+ "WinZip" "WinZip Shell Extension DLL" "WinZip Computing, S.L." "c:\program files\winzip\wzshlstb.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "&Yahoo! Toolbar Helper" "Yahoo! Toolbar" "Yahoo! Inc." "c:\program files\yahoo!\companion\installs\cpn\yt.dll"
+ "Adobe PDF Link Helper" "Adobe PDF Helper for Internet Explorer" "Adobe Systems Incorporated" "c:\program files\common files\adobe\acrobat\activex\acroiehelpershim.dll"
+ "AVG Safe Search" "Safe Search for Internet Explorer" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgssie.dll"
+ "Billeo" "Billeo" "Billeo, Inc." "c:\program files\billeo\billeo.dll"
+ "Java™ Plug-In 2 SSV Helper" "Java™ Platform SE binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\jp2ssv.dll"
+ "JQSIEStartDetectorImpl Class" "Java™ Quick Starter binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll"
+ "SingleInstance Class" "Yahoo! Single Instance for Mail" "Yahoo! Inc" "c:\program files\yahoo!\companion\installs\cpn\ytsingleinstance.dll"
"HKCU\Software\Microsoft\Internet Explorer\UrlSearchHooks" "" "" ""
+ "Yahoo! Toolbar" "Yahoo! Toolbar" "Yahoo! Inc." "c:\program files\yahoo!\companion\installs\cpn\yt.dll"
"HKLM\Software\Microsoft\Internet Explorer\Toolbar" "" "" ""
+ "Billeo" "Billeo" "Billeo, Inc." "c:\program files\billeo\billeo.dll"
+ "MP3Bar" "ToolBand Module" "" "c:\program files\fiesta download manager\mp3bar.dll"
+ "Yahoo! Toolbar" "Yahoo! Toolbar" "Yahoo! Inc." "c:\program files\yahoo!\companion\installs\cpn\yt.dll"
"HKLM\Software\Microsoft\Internet Explorer\Extensions" "" "" ""
+ "Windows Messenger" "Windows Messenger" "Microsoft Corporation" "c:\program files\messenger\msmsgs.exe"
"Task Scheduler" "" "" ""
+ "File Helper.job" "File Helper by Blitware Technology Inc." "" "c:\program files\file helper\2.3.0.5\filehelper.exe"
+ "GoogleUpdateTaskMachineCore.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "GoogleUpdateTaskMachineUA.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "RealUpgradeLogonTaskS-1-5-21-842925246-2139871995-839522115-1003.job" "RealUpgrade Launcher " "RealNetworks, Inc." "c:\program files\real\realupgrade\realupgrade.exe"
+ "RealUpgradeScheduledTaskS-1-5-21-842925246-2139871995-839522115-1003.job" "RealUpgrade Launcher " "RealNetworks, Inc." "c:\program files\real\realupgrade\realupgrade.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "Akamai" "Provides networking protocol and file transfer technologies. If the service is stopped, those applications that depend on the service may fail to transfer files or otherwise function properly." "" "c:\program files\common files\akamai\netsession_win_4176eef.dll"
+ "Ati HotKey Poller" "ATI External Event Utility EXE Module" "ATI Technologies Inc." "c:\windows\system32\ati2evxx.exe"
+ "avg9emc" "AVG E-Mail Scanner" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgemc.exe"
+ "avg9wd" "AVG Watchdog Service" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgwdsvc.exe"
+ "gupdate" "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "gusvc" "Google Updater keeps your Google software up to date. If Google Updater Service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work." "Google" "c:\program files\google\common\google updater\googleupdaterservice.exe"
+ "IJPLMSVC" "Collects log data from the IJ printer and manages data transmission." "" "c:\program files\canon\ijplm\ijplmsvc.exe"
+ "JavaQuickStarterService" "Prefetches JRE files for faster startup of Java applets and applications" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\jqs.exe"
+ "nosGetPlusHelper" "getPlus® Helper" "NOS Microsystems Ltd." "c:\program files\nos\bin\getplus_helper_3004.dll"
+ "PCPitstop Scheduling" "This service handles the scheduling for PCPitstop Applications" "PC Pitstop LLC" "c:\program files\pcpitstop\pcpitstopscheduleservice.exe"
+ "TomTomHOMEService" "TomTom Home Service for ejecting devices" "TomTom" "c:\program files\tomtom home 2\tomtomhomeservice.exe"
+ "YahooAUService" "Keeps your favorite Yahoo! software up-to-date with the latest features, tools, and enhancements." "Yahoo! Inc." "c:\program files\yahoo!\softwareupdate\yahooauservice.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "Ambfilt" "Creative WDM 3D Audio Driver" "Creative" "c:\windows\system32\drivers\ambfilt.sys"
+ "ati2mtag" "ATI Radeon WindowsNT Miniport Driver" "ATI Technologies Inc." "c:\windows\system32\drivers\ati2mtag.sys"
+ "AvgLdx86" "AVG AVI Loader Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgldx86.sys"
+ "AvgMfx86" "AVG Resident Shield Minifilter Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgmfx86.sys"
+ "AvgTdiX" "AVG Network connection watcher" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgtdix.sys"
+ "FTDIBUS" "FTDIBUS USB Driver" "FTDI Ltd." "c:\windows\system32\drivers\ftdibus.sys"
+ "FTSER2K" "FTDIBUS Serial Device Driver" "FTDI Ltd." "c:\windows\system32\drivers\ftser2k.sys"
+ "HDAudBus" "High Definition Audio Bus Driver v1.0a" "Windows ® Server 2003 DDK provider" "c:\windows\system32\drivers\hdaudbus.sys"
+ "IntcAzAudAddService" "Realtek® High Definition Audio Function Driver" "Realtek Semiconductor Corp." "c:\windows\system32\drivers\rtkhdaud.sys"
+ "LMPC4" "LMPC keyboard filter for Win32" "FSPro Labs" "c:\windows\system32\drivers\lmpc4.sys"
+ "Monfilt" "Creative WDM Audio Driver (32-bit)" "Creative Technology Ltd." "c:\windows\system32\drivers\monfilt.sys"
+ "Ptilink" "Direct Parallel Link Driver" "Parallel Technologies, Inc." "c:\windows\system32\drivers\ptilink.sys"
+ "PxHelp20" "Px Engine Device Driver for Windows 2000/XP" "Sonic Solutions" "c:\windows\system32\drivers\pxhelp20.sys"
+ "Revoflt" "Revo Uninstaller Filter driver" "VS Revo Group" "c:\windows\system32\drivers\revoflt.sys"
+ "RTLE8023xp" "Realtek 10/100/1000 NDIS 5.1 Driver " "Realtek Semiconductor Corporation " "c:\windows\system32\drivers\rtenicxp.sys"
+ "SASDIFSV" "SASDIFSV.SYS" "SUPERAdBlocker.com and SUPERAntiSpyware.com" "c:\program files\superantispyware\sasdifsv.sys"
+ "SASENUM" "SASENUM.SYS" " SUPERAdBlocker.com and SUPERAntiSpyware.com" "c:\program files\superantispyware\sasenum.sys"
+ "SASKUTIL" "SASKUTIL.SYS" "SUPERAdBlocker.com and SUPERAntiSpyware.com" "c:\program files\superantispyware\saskutil.sys"
+ "Secdrv" "SafeDisc driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.iac2" "Indeo® audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax"
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm"
+ "msacm.sl_anet" "Audio codec for MS ACM" "Sipro Lab Telecom Inc." "c:\windows\system32\sl_anet.acm"
+ "msacm.trspch" "DSP Group TrueSpeech™ Audio Codec for MSACM V3.50" "DSP GROUP, INC." "c:\windows\system32\tssoft32.acm"
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\system32\iccvid.dll"
+ "vidc.DIVX" "DivX" "DivX, Inc." "c:\windows\system32\divx.dll"
+ "vidc.iv31" "" "" "c:\windows\system32\ir32_32.dll"
+ "vidc.iv32" "" "" "c:\windows\system32\ir32_32.dll"
+ "vidc.iv41" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "vidc.iv50" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "vidc.yv12" "DivX" "DivX, Inc." "c:\windows\system32\divx.dll"
"HKLM\Software\Classes\Filter" "" "" ""
+ "Indeo® video 4.4 Compression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "Indeo® video 4.4 Decompression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
"HKLM\Software\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" ""
+ "9x8Resize" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "ACELP.net Audio Decoder" "ACELP.net Audio Decoder" "Sipro Lab Telecom Inc." "c:\windows\system32\acelpdec.ax"
+ "Allocator Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Bitmap" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "DivX AAC Decoder" "AAC Audio Decoder Filter" "DivX, Inc." "c:\program files\divx\divx plus directshow filters\daac.ax"
+ "DivX Decoder Filter" "DivX Decoder Filter" "DivX, Inc." "c:\program files\divx\divx codec\divxdec.ax"
+ "DivX H.264 Decoder" "DivX H.264 Decoder Filter" "DivX, Inc." "c:\program files\divx\divx plus directshow filters\divxdech264.ax"
+ "DivX MKV Demux" "DivX MKV Splitter" "" "c:\program files\divx\divx plus directshow filters\dmfsource.ax"
+ "DivX MKV Demux (unrestricted)" "DivX MKV Splitter" "" "c:\program files\divx\divx plus directshow filters\dmfsource.ax"
+ "Frame Eater" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Indeo® audio software" "Indeo® audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax"
+ "Indeo® video 5.10 Compression Filter" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "Indeo® video 5.10 Decompression Filter" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "MPEG Layer-3 Decoder" "MPEG Layer-3 Audio Decoder" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codecx.ax"
+ "NewSoft Audio Encoder Filter" "Auido Encoder Filter" "NewSoft " "c:\program files\common files\newsoft\nsm2aenc.ax"
+ "NewSoft DeInterlace" "" "Newsoft" "c:\program files\common files\newsoft\nsdeinterlace.ax"
+ "NewSoft MPEG Video Decoder Filter" "NewSoft MPEG Video Decoder Filter" "NewSoft Corporation" "c:\program files\common files\newsoft\nsm2vdec.ax"
+ "NewSoft MPEG Video Encoder Filter" "MPEG Video Encoder Filter" "NewSoft " "c:\program files\common files\newsoft\nsm2venc.ax"
+ "RealPlayer Audio Filter" "Audio Filter Plugin" "RealNetworks, Inc." "c:\program files\real\realplayer\rdsf3260.dll"
+ "RealPlayer Transcode Filter" "Audio Filter Plugin" "RealNetworks, Inc." "c:\program files\real\realplayer\rdsf3260.dll"
+ "RealPlayer Video Filter" "Audio Filter Plugin" "RealNetworks, Inc." "c:\program files\real\realplayer\rdsf3260.dll"
+ "Record Queue" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "ShotDetect" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Stetch" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WIA Stream Snapshot Filter" "WIA Stream Snapshot Filter" "MyCompanyName" "c:\windows\system32\wiasf.ax"
+ "WM VIH2 Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Audio Analyzer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Black Frame Generator" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT DirectX Transform Wrapper" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT DV Extract Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT FormatConversion" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Import Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Interlacer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Log Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT MuxDeMux Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Sample Info Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Screen capture Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Switch Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Virtual Renderer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Virtual Source" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Volume" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify" "" "" ""
+ "!SASWinLogon" "SUPERAntiSpyware WinLogon Processor" "SUPERAntiSpyware.com" "c:\program files\superantispyware\saswinlo.dll"
+ "AtiExtEvent" "ATI External Event Utility DLL Module" "ATI Technologies Inc." "c:\windows\system32\ati2evxx.dll"
+ "avgrsstarter" "AVG Resident Shield Starter" "AVG Technologies CZ, s.r.o." "c:\windows\system32\avgrsstx.dll"
+ "fsp_lmwl" "Lock My PC startup lock for Win32" "FSPro Labs" "c:\windows\system32\fsp_lmwl.dll"
"HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors" "" "" ""
+ "Canon BJ Language Monitor MX700 series" "IJ Language Monitor" "CANON INC." "c:\windows\system32\cnmlm95.dll"
+ "Canon BJNP Port" "Canon IJ Network 32bit comm Module" "CANON INC." "c:\windows\system32\cnmnppm.dll"
+ "Canon MP FAX Language Monitor MX700" "MP FAX Language Monitor DLL" "Canon Inc." "c:\windows\system32\cncf2le.dll"
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#23
rshaffer61

rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:


+ "Adobe ARM"
+ "DivXUpdate"
+ "TkBellExe"
+ "Uninstall Adobe Download Manager"




When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

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#24
kmad61

kmad61

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Ok all done and still got error msg when trying to view pdf files.(Acrobat or reader that is running cannot be used to view pdf files.version 8 or 9 is needed).
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#25
rshaffer61

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What version did you try to install?
Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything that says Adobe and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#26
kmad61

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Ive tried to install reader version 8 and 9.
No adobe in startup lists.
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#27
rshaffer61

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OK what was the last thing you did before this issue started?
Have you tried a system restore back to a day or two before the issue started?
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#28
kmad61

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this issue has been going on for a long while now.
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#29
rshaffer61

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How To Restore back to a earlier date.


To do a System Restore follow these steps:

 Click Start and then to All Programs
 Scroll to Accessories and then System Tools
 Click on System Restore
 A Welcome screen will come up and you need to click on Restore My Computer To A Earlier Date
 Then click on Next
 Now you will see in the window Select A Restore Point. From here select a date a couple of days before the problem started.
 Then click Next
 On the Confirm Restore Point Selection window verify the Restore Point you chose is correct.
 Close all open programs and click Next
 The computer will now automatically shut down and reboot. When it restarts you will see ”Restoration Complete” page and then click OK
 Once you have made sure that everything is now running correctly then please reply back with the results.
If this does not work then follow the next steps to do a Repair Installation
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#30
kmad61

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System restore was turned off and only had dates in this month.
What is repair install ??
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