[Andruslo]

Hello everyone,

I would like to ask some advice from the "experts" here regarding a problem with overheating. It has happened tons of times and 2 times now as badly as making me unable to use my computer again for 1-2hours(Computer wont start up again, just gives a warning and turns off again) . Usually everything seems fine , like now, writing this article or even playing a game on full detail(Modern warfare 2, for example). I hope you guys can give me some information for a quick fix- a software fix or as much as I can do with my own hands,taking I dont have any experience dealing with computers. Otherwise I just have to send it for repairs somewhere(warranty, but even then it takes a week or two and I don't have such time).

Posting my computer info.
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Computer:
Computer Type ACPI x86-based PC
Operating System Microsoft Windows Vista Home Premium
OS Service Pack
Internet Explorer 7.0.6001.18000
DirectX DirectX 10.1
Computer Name
User Name
Logon Domain
Date / Time 2010-11-13 / 15:36

Motherboard:
CPU Type QuadCore Intel Core 2 Quad Q9550, 2000 MHz (6 x 333)
Motherboard Name Intel Dragontail Peak DP35DP (2 PCI, 3 PCI-E x1, 1 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset Intel Bearlake P35
System Memory [ TRIAL VERSION ]
DIMM1: Hynix HYMP125U64CP8-S5 2 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM3: Hynix HYMP125U64CP8-S5 [ TRIAL VERSION ]
BIOS Type Intel (08/05/08)
Communication Port Communications Port (COM1)

Display:
Video Adapter NVIDIA GeForce GTX 260 (896 MB)
Video Adapter NVIDIA GeForce GTX 260 (896 MB)
3D Accelerator nVIDIA GeForce GTX 260
Monitor ViewSonic VG2021m [20" LCD] (Q95062200165)

Multimedia:
Audio Adapter Creative SB X-Fi Xtreme Audio Sound Card
Audio Adapter SigmaTel STAC9271D @ Intel 82801IB ICH9 - High Definition Audio Controller [A-2]

Storage:
IDE Controller Intel® ICH9 2 port Serial ATA Storage Controller 2 - 2926
IDE Controller Intel® ICH9 4 port Serial ATA Storage Controller 1 - 2920
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller A90LKZZK IDE Controller
Storage Controller Microsoft iSCSI Initiator
Disk Drive Generic STORAGE DEVICE USB Device
Disk Drive Generic STORAGE DEVICE USB Device
Disk Drive Generic STORAGE DEVICE USB Device
Disk Drive Generic STORAGE DEVICE USB Device
Disk Drive SAMSUNG HD502IJ ATA Device (500 GB, 7200 RPM, SATA-II)
Optical Drive PIONEER BD-ROM BDC-202 ATA Device (BD:5x, DVD+RW:12x/6x, DVD-RW:12x/6x, DVD-ROM:12x BD-ROM/DVD+RW/DVD-RW)
Optical Drive UDWZS MB81ER0 SCSI CdRom Device
SMART Hard Disks Status OK
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This is a direct copy paste from "Everest" System summary(Hopefully you dont need more).
Also giving you my system temperatures(Sensorvalues) with only Age of empires II, Skype, MSN running on the background from the visible ones(and this website)

Sensor Properties:
Sensor Type Intel QST (HECI Driver)
GPU Sensor Type Analog Devices ADT7473, Volterra VT1165 (NV-I2C 2Eh, 70h)
Motherboard Name Intel DG33BU / DG33FB / DG33SXG2 / DG33TL / DP35DP

Temperatures:
Motherboard 57 °C (135 °F)
CPU 98 °C (208 °F)
CPU #1 / Core #1 99 °C (210 °F)
CPU #1 / Core #2 98 °C (208 °F)
CPU #1 / Core #3 94 °C (201 °F)
CPU #1 / Core #4 95 °C (203 °F)
North Bridge 73 °C (163 °F)
South Bridge 71 °C (160 °F)
GPU Memory 59 °C (138 °F)
GPU Ambient 56 °C (133 °F)
GPU VRM 53 °C (127 °F)

Cooling Fans:
CPU 2151 RPM
Rear 1068 RPM
GPU 1538 RPM (40%)

Voltage Values:
CPU Core 1.11 V
+3.3 V 3.42 V
+5 V 5.12 V
North Bridge Core 1.28 V

I just need some help, as I am cleaning the computer from dust every month and unfortunately I do not work with computers(aside I need them for my work, but I am a complete novice concerning hardware, software or any other "ware" word).

I would firstly even appreciate if anyone could tell me if anything is actually overheating at all ,because for me these numbers do not tell much. All I know my computer constantly auto shut downs because of that problem(As it gives me info on startup).

Thank you in advance for taking the time to read this and hope you can help!
A

If you need any other information for analysis, just let me know. I see what I can do.

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CPU 98 °C (208 °F)

You are right - you have a serious over heating problem. I get really nervous when CPU temps touch 60°C. 98°C is burning up. It appears your fans are spinning. Are the case, heatsinks and air vents free of heat trapping dust and dirt? Did you assemble this computer? If so, did you use TIM (thermal interface material) between the CPU die and CPU heatsink?

If you open the side panel and blast a desk fan in there, do your temps come down? Does your case support more and larger case fans - perhaps one in front? Can you arrange your cables to allow for better front to back air flow?

[Digerati]

CPU 98 °C (208 °F)

You are right - you have a serious over heating problem. I get really nervous when CPU temps touch 60°C. 98°C is burning up. It appears your fans are spinning. Are the case, heatsinks and air vents free of heat trapping dust and dirt? Did you assemble this computer? If so, did you use TIM (thermal interface material) between the CPU die and CPU heatsink?

If you open the side panel and blast a desk fan in there, do your temps come down? Does your case support more and larger case fans - perhaps one in front? Can you arrange your cables to allow for better front to back air flow?

[Andruslo]

Hey, I tried putting a fan next to the computer. After exactly 10minutes of this and no gaming I get those stats:

Sensor Properties:
Sensor Type Intel QST (HECI Driver)
GPU Sensor Type Analog Devices ADT7473, Volterra VT1165 (NV-I2C 2Eh, 70h)
Motherboard Name Intel DG33BU / DG33FB / DG33SXG2 / DG33TL / DP35DP

Temperatures:
Motherboard 43 °C (109 °F)
CPU 91 °C (196 °F)
CPU #1 / Core #1 93 °C (199 °F)
CPU #1 / Core #2 91 °C (196 °F)
CPU #1 / Core #3 86 °C (187 °F)
CPU #1 / Core #4 88 °C (190 °F)
North Bridge 66 °C (151 °F)
South Bridge 46 °C (115 °F)
GPU [ TRIAL VERSION ]
GPU Memory 34 °C (93 °F)
GPU Ambient 32 °C (90 °F)
GPU VRM 32 °C (90 °F)
SAMSUNG HD502IJ [ TRIAL VERSION ]

Cooling Fans:
CPU 1956 RPM
Rear 1030 RPM
GPU 1491 RPM (40%)

Voltage Values:
CPU Core 1.11 V
+3.3 V 3.43 V
+5 V 5.11 V
+12 V [ TRIAL VERSION ]
North Bridge Core 1.28 V
GPU Vcc [ TRIAL VERSION ]
GPU VRM [ TRIAL VERSION ]

Current Values:
GPU VRM [ TRIAL VERSION ]
Debug Info F 1956 0 1030 0 0 0 0 0
Debug Info T -9 0 0 43 46 66 0 0 0 0 0 0
Debug Info V 12.25 5.11 3.43 1.28 1.11 0 0 0
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That is all really. I will upload some pictures if you request them.

For all your questions:

1. I did not assemble it.
2. It does support a fan in the front on the lower part of the panel.
3. All the dust is cleared to an extent that I have to take it apart to clean any more(Maybe I should?)

Edited by Andruslo, 13 November 2010 - 01:53 PM.

[rshaffer61]

It looks to be a issue with the TIM o the CPU and the Heatsink.

[Andruslo]

Thank you for the reply,

Is there anything I can do to fix it, without actually taking it somewhere?

[rshaffer61]

If it is as we have stated then taking the fan and heatsink off the CPU and cleaning it good. Then putting a new drop of TIM on it and spreading it out. Make sure the heatsink and fan are then connected correctly to the CPU with good touching then the CPU temp should come down.
How old is the system and is it a custom built or a name brand system?

[mkau]

Agreed on the TIM/heatsink issue. A large room fan up next to the side with the side panel off should negate any sort of fan issue, so I'd say your heatsink isn't touching the processor or the thermal compound in between the two isn't working correctly.

[Andruslo]

Thank you for the help. I look into all that. Already found another problem after connecting my old UPS to the computer. Apparently it says my computer takes the power that usually 4 computers are able to run on(Could be a flaw in the UPS, but can't make it stop giving errors). Could it be connected with the heat issue aswell?

Will update on TIM and heatsink on monday. Hopefully I'll get it done by then.

[Andruslo]

How old is the system and is it a custom built or a name brand system?

System is about 2,5 years old and it is a name brand system.

[Digerati]

my old UPS

In my opinion, every computer should be on a good UPS with AVR so I applaud you for using one. That said, the downside to a UPS is the batteries need to be replaced about every 3 years.

[Andruslo]

my old UPS

In my opinion, every computer should be on a good UPS with AVR so I applaud you for using one. That said, the downside to a UPS is the batteries need to be replaced about every 3 years.

I correct myself. Old UPS, but batteries just got changed(That's why I started using it again). Anyways , the computer is red hot all the time, everything seems to be in working order tough(programs that is), keeping a fan next to the open computercase all the time. Seems to keep it atleast under critical for now. But as I said I'll update tomorrow if I get these repairs done, hopefully.

Thank you again for all the help

[mkau]

How old is the system and is it a custom built or a name brand system?

System is about 2,5 years old and it is a name brand system.

How long has this been going on? Because it's also a possibility the heatsink isn't enough for the processor.

[Andruslo]

Well I thought about it for a while. My computer has had random shutdowns before. But the problem is, right now it has been getting worse. I also downloaded everest for the first time like 2 weeks ago. Let me give you a quick picture of my computer(the part that is overheating)



Uploaded with ImageShack.us

AND YES, the dust is long gone from there.

Edited by Andruslo, 14 November 2010 - 02:02 PM.

[mkau]

Well, I think I found your problem!

Your heatsink is clogged with dust, inhibiting airflow. Grab a toothpick or something of a similar thickness and clean out the dust in the fins. You should see much better temps after.

How old is that pic? I try to clean my computer out every couple of months.

Edited by mkau, 14 November 2010 - 02:05 PM.

[Andruslo]

Well, I think I found your problem!

Your heatsink is clogged with dust, inhibiting airflow. Grab a toothpick or something of a similar thickness and clean out the dust in the fins. You should see much better temps after.

How old is that pic? I try to clean my computer out every couple of months.

Refering to my postedit:D

Edited by Andruslo, 14 November 2010 - 02:07 PM.