I can't seem to get it to go into Safe Mode.
It's a HP Pavillion DV9000.
It was working fine before I had to change the mains adapter because it was faulty.
Please advise what troubleshooting I should do ? At the moment the user doesn't have the original CD so I can't try that, and I only have CDs available for Home and Pro versions, not Media Centre. I'd like to get a CD (no need for a licence key as it's on the laptop), but I'm not sure how to.