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windows security or Rogue


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#1
elkski

elkski

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Daugters computer had blue screen of death last week. I couldnt boot it in safe mode without getting BSD but was able to get it looking like it was running again. obviously I did a poor job. Last night the windows security notices popped up and a porn looking site. I couldn't run Mbam or OTL with any file type I tried. Used Rkill and then Mbam. Mbam found 3 viruses.. Rogue.antivar, Rogue. reg, and heristics.
then I ran OTL and it was terminated..
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#2
rshaffer61

rshaffer61

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I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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