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need help with vodafone dongol

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hi all am new here love the site btw :D i have a vodafone payandgo dongol it keeps cutting out and Reconnecting and some times i get this microsoft visual c runtime library c:\program files\vodafone\vmc lite\phoneconnectorvmc.exe abnormal program termination what doess this mean? could this be whats cutting me off all the time? thanks ;)
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    WTT Tech Teacher

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Hi, Yes ,and apologies for the delay in responding. If you are still having difficulties with the WiFi then:
1 It might be best to unistall the Vodaphone dongle software,
2 then reboot your computer (wait 30 seconds with a blank black screen)
3 then restart it.
4 Wait 5 minutes (by the clock)
5 Next reinstall the Vodaphone software, plug in the dongle when instructed to by the on screen directions (not before)
See if this does the trick
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