My system is running Win 7 Home Premium (64-bit)
Acer Aspire x3810 Desktop, with Intel Core 2 Quad CPU Q8300 @ 2.50 GHz
It has 6GB memory.
The only hardware change since purchase was the installation of an ATI Radeon HD 5400 series video card (with passive cooling heat-sink, no fan - only system change for install was to disable the onboard integrated graphics).The BlueScreenView file output html for reference can be found at http://www.created.c.../Bccode124.html or below this post (the XP view of the crash says 'The problem seems to be caused by the following file: ntoskrnl.exe')
I initially though it was the system over heating from the video card, but the crash has occured when the system has been on for only a few minutes and not doing any graphic intensive operations (and also can still play games using the card for hours without a crash). Could it be a BIOS setting or memory issue?
Thanks for any help in the matter!
==================================================
Dump File : 111710-24694-01.dmp
Crash Time : 11/17/2010 12:28:23 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`07a778f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a587c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\111710-24694-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================
==================================================
Filename : ntoskrnl.exe
Address In Stack :
From Address : fffff800`02e0d000
To Address : fffff800`033e9000
Size : 0x005dc000
Time Stamp : 0x4c1c44a9
Time String : 6/18/2010 11:16:41 PM
Product Name : Microsoft® Windows® Operating System
File Description : NT Kernel & System
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Company : Microsoft Corporation
Full Path : C:\Windows\system32\ntoskrnl.exe
==================================================
==================================================
Filename : hal.dll
Address In Stack :
From Address : fffff800`033e9000
To Address : fffff800`03432000
Size : 0x00049000
Time Stamp : 0x4a5bdf08
Time String : 7/13/2009 8:27:36 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : kdcom.dll
Address In Stack :
From Address : fffff800`00bc1000
To Address : fffff800`00bcb000
Size : 0x0000a000
Time Stamp : 0x4a5bdfdb
Time String : 7/13/2009 8:31:07 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : mcupdate.dll
Address In Stack :
From Address : fffff880`00cec000
To Address : fffff880`00d30000
Size : 0x00044000
Time Stamp : 0x4a5bdf66
Time String : 7/13/2009 8:29:10 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : PSHED.dll
Address In Stack :
From Address : fffff880`00d30000
To Address : fffff880`00d44000
Size : 0x00014000
Time Stamp : 0x4a5be027
Time String : 7/13/2009 8:32:23 PM
Product Name : Microsoft® Windows® Operating System
File Description : Platform Specific Hardware Error Driver
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Company : Microsoft Corporation
Full Path : C:\Windows\system32\PSHED.dll
==================================================
==================================================
Filename : CLFS.SYS
Address In Stack :
From Address : fffff880`00d44000
To Address : fffff880`00da2000
Size : 0x0005e000
Time Stamp : 0x4a5bc11d
Time String : 7/13/2009 6:19:57 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : CI.dll
Address In Stack :
From Address : fffff880`00c00000
To Address : fffff880`00cc0000
Size : 0x000c0000
Time Stamp : 0x4a5be01d
Time String : 7/13/2009 8:32:13 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : Wdf01000.sys
Address In Stack :
From Address : fffff880`00ee0000
To Address : fffff880`00f84000
Size : 0x000a4000
Time Stamp : 0x4a5bc19f
Time String : 7/13/2009 6:22:07 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : WDFLDR.SYS
Address In Stack :
From Address : fffff880`00f84000
To Address : fffff880`00f93000
Size : 0x0000f000
Time Stamp : 0x4a5bc11a
Time String : 7/13/2009 6:19:54 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : ACPI.sys
Address In Stack :
From Address : fffff880`00f93000
To Address : fffff880`00fea000
Size : 0x00057000
Time Stamp : 0x4a5bc106
Time String : 7/13/2009 6:19:34 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : WMILIB.SYS
Address In Stack :
From Address : fffff880`00fea000
To Address : fffff880`00ff3000
Size : 0x00009000
Time Stamp : 0x4a5bc117
Time String : 7/13/2009 6:19:51 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : msisadrv.sys
Address In Stack :
From Address : fffff880`00ff3000
To Address : fffff880`00ffd000
Size : 0x0000a000
Time Stamp : 0x4a5bc0fe
Time String : 7/13/2009 6:19:26 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : pci.sys
Address In Stack :
From Address : fffff880`00e00000
To Address : fffff880`00e33000
Size : 0x00033000
Time Stamp : 0x4a5bc117
Time String : 7/13/2009 6:19:51 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : vdrvroot.sys
Address In Stack :
From Address : fffff880`00e33000
To Address : fffff880`00e40000
Size : 0x0000d000
Time Stamp : 0x4a5bcadb
Time String : 7/13/2009 7:01:31 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : partmgr.sys
Address In Stack :
From Address : fffff880`00e40000
To Address : fffff880`00e55000
Size : 0x00015000
Time Stamp : 0x4a5bc11e
Time String : 7/13/2009 6:19:58 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : volmgr.sys
Address In Stack :
From Address : fffff880`00e55000
To Address : fffff880`00e6a000
Size : 0x00015000
Time Stamp : 0x4a5bc11d
Time String : 7/13/2009 6:19:57 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : volmgrx.sys
Address In Stack :
From Address : fffff880`00e6a000
To Address : fffff880`00ec6000
Size : 0x0005c000
Time Stamp : 0x4a5bc141
Time String : 7/13/2009 6:20:33 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : mountmgr.sys
Address In Stack :
From Address : fffff880`00ec6000
To Address : fffff880`00ee0000
Size : 0x0001a000
Time Stamp : 0x4a5bc11a
Time String : 7/13/2009 6:19:54 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : iaStor.sys
Address In Stack :
From Address : fffff880`010b0000
To Address : fffff880`011cc000
Size : 0x0011c000
Time Stamp : 0x4a287aa4
Time String : 6/4/2009 8:53:40 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : atapi.sys
Address In Stack :
From Address : fffff880`011cc000
To Address : fffff880`011d5000
Size : 0x00009000
Time Stamp : 0x4a5bc113
Time String : 7/13/2009 6:19:47 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : ataport.SYS
Address In Stack :
From Address : fffff880`011d5000
To Address : fffff880`011ff000
Size : 0x0002a000
Time Stamp : 0x4a5bc118
Time String : 7/13/2009 6:19:52 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : amdxata.sys
Address In Stack :
From Address : fffff880`01000000
To Address : fffff880`0100b000
Size : 0x0000b000
Time Stamp : 0x4a12f2eb
Time String : 5/19/2009 12:56:59 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : fltmgr.sys
Address In Stack :
From Address : fffff880`0100b000
To Address : fffff880`01057000
Size : 0x0004c000
Time Stamp : 0x4a5bc11f
Time String : 7/13/2009 6:19:59 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : fileinfo.sys
Address In Stack :
From Address : fffff880`01057000
To Address : fffff880`0106b000
Size : 0x00014000
Time Stamp : 0x4a5bc481
Time String : 7/13/2009 6:34:25 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : Ntfs.sys
Address In Stack :
From Address : fffff880`01225000
To Address : fffff880`013c8000
Size : 0x001a3000
Time Stamp : 0x4a5bc14f
Time String : 7/13/2009 6:20:47 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : msrpc.sys
Address In Stack :
From Address : fffff880`00da2000
To Address : fffff880`00e00000
Size : 0x0005e000
Time Stamp : 0x4a5bc17c
Time String : 7/13/2009 6:21:32 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : ksecdd.sys
Address In Stack :
From Address : fffff880`013c8000
To Address : fffff880`013e2000
Size : 0x0001a000
Time Stamp : 0x4a5bc156
Time String : 7/13/2009 6:20:54 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : cng.sys
Address In Stack :
From Address : fffff880`014d3000
To Address : fffff880`01546000
Size : 0x00073000
Time Stamp : 0x4a5bc814
Time String : 7/13/2009 6:49:40 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : pcw.sys
Address In Stack :
From Address : fffff880`01546000
To Address : fffff880`01557000
Size : 0x00011000
Time Stamp : 0x4a5bc0ff
Time String : 7/13/2009 6:19:27 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : Fs_Rec.sys
Address In Stack :
From Address : fffff880`01557000
To Address : fffff880`01561000
Size : 0x0000a000
Time Stamp : 0x4a5bc111
Time String : 7/13/2009 6:19:45 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : ndis.sys
Address In Stack :
From Address : fffff880`0168f000
To Address : fffff880`01781000
Size : 0x000f2000
Time Stamp : 0x4a5bc184
Time String : 7/13/2009 6:21:40 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : NETIO.SYS
Address In Stack :
From Address : fffff880`01781000
To Address : fffff880`017e1000
Size : 0x00060000
Time Stamp : 0x4a5bc18a
Time String : 7/13/2009 6:21:46 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : ksecpkg.sys
Address In Stack :
From Address : fffff880`01600000
To Address : fffff880`0162b000
Size : 0x0002b000
Time Stamp : 0x4b21e0b4
Time String : 12/11/2009 1:03:32 AM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : volsnap.sys
Address In Stack :
From Address : fffff880`0162b000
To Address : fffff880`01677000
Size : 0x0004c000
Time Stamp : 0x4a5bc128
Time String : 7/13/2009 6:20:08 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : spldr.sys
Address In Stack :
From Address : fffff880`01677000
To Address : fffff880`0167f000
Size : 0x00008000
Time Stamp : 0x4a0858bb
Time String : 5/11/2009 11:56:27 AM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : rdyboost.sys
Address In Stack :
From Address : fffff880`01561000
To Address : fffff880`0159b000
Size : 0x0003a000
Time Stamp : 0x4a5bc48a
Time String : 7/13/2009 6:34:34 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : mup.sys
Address In Stack :
From Address : fffff880`017e1000
To Address : fffff880`017f3000
Size : 0x00012000
Time Stamp : 0x4a5bc201
Time String : 7/13/2009 6:23:45 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : hwpolicy.sys
Address In Stack :
From Address : fffff880`017f3000
To Address : fffff880`017fc000
Size : 0x00009000
Time Stamp : 0x4a5bc0fa
Time String : 7/13/2009 6:19:22 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : fvevol.sys
Address In Stack :
From Address : fffff880`0159b000
To Address : fffff880`015d5000
Size : 0x0003a000
Time Stamp : 0x4abd7db2
Time String : 9/25/2009 9:34:26 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : disk.sys
Address In Stack :
From Address : fffff880`015d5000
To Address : fffff880`015eb000
Size : 0x00016000
Time Stamp : 0x4a5bc11d
Time String : 7/13/2009 6:19:57 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : CLASSPNP.SYS
Address In Stack :
From Address : fffff880`01400000
To Address : fffff880`01430000
Size : 0x00030000
Time Stamp : 0x4a5bc11e
Time String : 7/13/2009 6:19:58 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : avgrkx64.sys
Address In Stack :
From Address : fffff880`0167f000
To Address : fffff880`0168b0c0
Size : 0x0000c0c0
Time Stamp : 0x4b737f0c
Time String : 2/10/2010 10:52:44 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : AVGIDSwa.sys
Address In Stack :
From Address : fffff880`01430000
To Address : fffff880`0143a000
Size : 0x0000a000
Time Stamp : 0x4be9fb3b
Time String : 5/11/2010 7:50:03 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : crashdmp.sys
Address In Stack :
From Address : fffff880`0143a000
To Address : fffff880`01448000
Size : 0x0000e000
Time Stamp : 0x4a5bcabd
Time String : 7/13/2009 7:01:01 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : dump_iaStor.sys
Address In Stack :
From Address : fffff880`02a9b000
To Address : fffff87f`02bb7000
Size : 0xffffffff0011c000
Time Stamp : 0x4a287aa4
Time String : 6/4/2009 8:53:40 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : dump_dumpfve.sys
Address In Stack :
From Address : fffff880`02bb7000
To Address : fffff880`02bca000
Size : 0x00013000
Time Stamp : 0x4a5bc18f
Time String : 7/13/2009 6:21:51 PM
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
Edited by edZio, 17 November 2010 - 12:26 PM.