Hello again factory,
We have a couple of last steps to perform and then you're all set.
- Double-click OTL.exe to run it. (Vista users, please right click on OTL.exe and select "Run as an Administrator")
- Click on the CleanUp! button
- You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
MBAM can be uninstalled via control panel add/remove but it may be a useful tool to keep.
Next, we need to clean your restore points and set a new one (if we don't do this infection can still hide in there even when we have removed it elsewhere):
Please go
here for directions on how to do this. You need to turn System Protection off to delete all old restore points, reboot and then turn System Protection back on to create a new restore point.
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A reminder: Remember to turn back on any anti-malware programs you may have turned off during the cleaning process.
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Now that your machine is clean here are some things that I think are worth having a look at if you don't already know about them:---------------------------------------------------------------------------------------------------------------------
Regularly check that your Java is up to date. Older versions are vunerable to malicious attack.
- Download from here Java Runtime Environment (JDK) Update
- Scroll to where it says "Windows XP/Vista/2000/2003/2008 online" and download and follow the instructions to install.
Reboot your computer.
You also need to uininstall older versions of Java.
- Click Start > Control Panel > Programs
- Remove all Java updates except the latest one you have just installed.
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Be sure and give the Temp folders a cleaning out now and then. This helps with security and your computer will run more efficiently. I clean mine once a week.
For ease of use, you might consider the following free program:
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To reduce the amount of fragmentation in your machines file system occasionally run a defragmenter utility. You can use your built in program (
Start > Programs > Accessories > System Tools > Disk Defragmentor) or alternatively here is a program you can download and use:
Puran Disc Defragmenter---------------------------------------------------------------------------------------------------------------------
Make Internet Explorer more secure- Click Start > Run
- Type Inetcpl.cpl & click OK
- Click on the Security tab
- Click Reset all zones to default level
- Make sure the Internet Zone is selected & Click Custom level
- In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
- Next Click OK, then Apply button and then OK to exit the Internet Properties page.
* Consider using an alternate browser.
Opera may be downloaded from
here. It is one of the least targeted of all browers.
Avant may be downloaded from
here. Another one that is less well known.
Firefox may be downloaded from
Here. I use Firefox because I like it. Used to be one of the safest but now targeted probably as much as IE.
Adblock Plus is a good Add-on for Firefox that helps prevent those annoying pop ups.
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To help protect your computer in the future here are some free programs you can look at:
- If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.
* Click Start > Control Panel > System and Security > Windows Update
* Under Windows Update click on Turn automatic updating on or off
* Check items shown to ensure you receive updates automatically. Click OK.
And to keep your system clean consider choosing from these free for home use malware scanners and updating and running weekly.
- Malwarebytes
- SuperAntiSpyWare
Be aware of what emails you open and websites you visit.
Go here for some good advice about
how to prevent infection.Have a safe and happy computing day!