Jump to content

Welcome to Geeks to Go
Geeks to Go Welcome
Create Account Login to Account
Photo

Removal instructions for ScanZero

- - - - -

  • Please log in to reply
No replies to this topic

#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,944 posts
Content is republished with permission from Malwarebytes.

What is ScanZero?

The Malwarebytes research team has determined that ScanZero is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with ScanZero?

This is how the main screen of the rogue application looks:

Posted Image

You will find these icons on your desktop and in your taskbar:

Posted Image

And see this warning:

Posted Image

How did ScanZero get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was downloaded from their site.

How do I remove ScanZero?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.
  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:

    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
  • When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of ScanZero?

  • No, Malwarebytes' Anti-Malware removes ScanZero completely.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the ScanZero rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


Posted Image

Posted Image

Technical details for experts

Signs in a HijackThis log:
C:\Program Files\ScanZero\sczeroux.exe
C:\Program Files\ScanZero\sczeroup.exe

Alterations made by the installer:

  File System
  ===============
    In the existing folder C:\Documents and Settings\{username}\Desktop
      Adds the file ScanZero.lnk"="16:37 21/11/10 1512 bytes
    In the existing folder C:\Documents and Settings\{username}\Start Menu
      Adds the file ScanZero.lnk"="16:37 21/11/10 1512 bytes
    Adds the folder C:\Program Files\ScanZero
      Adds the file uninstall.exe"="16:30 21/11/10 86016 bytes
      Adds the file sczicon.ico"="16:30 21/11/10 17542 bytes
      Adds the file sczeroux.exe"="16:29 21/11/10 2547712 bytes
      Adds the file sczeroup.exe.zgz"="16:30 21/11/10 34567 bytes
      Adds the file sczeroup.exe"="05:46 21/05/09 86016 bytes
      Adds the file sczeroeye.exe"="16:30 21/11/10 180224 bytes
      Adds the file libmysql.dll"="16:30 21/11/10 249856 bytes
    Adds the folder C:\Program Files\ScanZero\DataBase
      Adds the file SZeroData042.cft"="16:37 21/11/10 14212 bytes
      Adds the file SZeroData041.cft"="16:37 21/11/10 127519 bytes
      Adds the file SZeroData040.cft"="16:36 21/11/10 29596 bytes
      Adds the file SZeroData039.cft"="16:36 21/11/10 31569 bytes
      Adds the file SZeroData038.cft"="16:36 21/11/10 22884 bytes
      Adds the file SZeroData037.cft"="16:36 21/11/10 34729 bytes
      Adds the file SZeroData036.cft"="16:36 21/11/10 27302 bytes
      Adds the file SZeroData035.cft"="16:36 21/11/10 29460 bytes
      Adds the file SZeroData034.cft"="16:36 21/11/10 29888 bytes
      Adds the file SZeroData033.cft"="16:36 21/11/10 30874 bytes
      Adds the file SZeroData032.cft"="16:36 21/11/10 31476 bytes
      Adds the file SZeroData031.cft"="16:36 21/11/10 20800 bytes
      Adds the file SZeroData030.cft"="16:36 21/11/10 28365 bytes
      Adds the file SZeroData029.cft"="16:36 21/11/10 26391 bytes
      Adds the file SZeroData028.cft"="16:36 21/11/10 19069 bytes
      Adds the file SZeroData027.cft"="16:36 21/11/10 19735 bytes
      Adds the file SZeroData026.cft"="16:36 21/11/10 27929 bytes
      Adds the file SZeroData025.cft"="16:36 21/11/10 26699 bytes
      Adds the file SZeroData024.cft"="16:35 21/11/10 28527 bytes
      Adds the file SZeroData023.cft"="16:35 21/11/10 7213 bytes
      Adds the file SZeroData022.cft"="16:35 21/11/10 3740 bytes
      Adds the file SZeroData021.cft"="16:35 21/11/10 17586 bytes
      Adds the file SZeroData020.cft"="16:35 21/11/10 8276 bytes
      Adds the file SZeroData019.cft"="16:35 21/11/10 33167 bytes
      Adds the file SZeroData018.cft"="16:35 21/11/10 166244 bytes
      Adds the file SZeroData017.cft"="16:35 21/11/10 230121 bytes
      Adds the file SZeroData016.cft"="16:35 21/11/10 209418 bytes
      Adds the file SZeroData015.cft"="16:34 21/11/10 207475 bytes
      Adds the file SZeroData014.cft"="16:34 21/11/10 167998 bytes
      Adds the file SZeroData013.cft"="16:34 21/11/10 232224 bytes
      Adds the file SZeroData012.cft"="16:33 21/11/10 232169 bytes
      Adds the file SZeroData011.cft"="16:33 21/11/10 203096 bytes
      Adds the file SZeroData010.cft"="16:33 21/11/10 246586 bytes
      Adds the file SZeroData009.cft"="16:33 21/11/10 197251 bytes
      Adds the file SZeroData008.cft"="16:32 21/11/10 241313 bytes
      Adds the file SZeroData007.cft"="16:32 21/11/10 233457 bytes
      Adds the file SZeroData006.cft"="16:32 21/11/10 177283 bytes
      Adds the file SZeroData005.cft"="16:32 21/11/10 247673 bytes
      Adds the file SZeroData004.cft"="16:31 21/11/10 249015 bytes
      Adds the file SZeroData003.cft"="16:31 21/11/10 259309 bytes
      Adds the file SZeroData002.cft"="16:31 21/11/10 223744 bytes
      Adds the file SZeroData001.cft"="16:30 21/11/10 253789 bytes
      Adds the file SZeroData000.cft"="16:30 21/11/10 246228 bytes

  Registry
  ===============
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\sczeroup.exe]
      "(Default)"="'C:\Program Files\ScanZero\sczeroup.exe'"
    [HKEY_CURRENT_USER\Software\ScanZero]
      "Update"="'1'"
      "Inst"="'C:\Program Files\ScanZero'"
    [HKEY_CURRENT_USER\Software\ScanZero\Update]
    [HKEY_CURRENT_USER\Software\ScanZero\Setup]
      "Tray"="'0'"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\ScanZero]
      "UninstallString"="'C:\Program Files\ScanZero\uninstall.exe'"
      "DisplayName"="'ScanZero'"


Malwarebytes' Anti-Malware log:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5163

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

11/21/2010 4:59:32 PM
mbam-log-2010-11-21 (16-59-32).txt

Scan type: Quick scan
Objects scanned: 125855
Time elapsed: 6 minute(s), 1 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 2
Registry Values Infected: 1
Folders Infected: 2
Files Infected: 53

Memory Processes Infected:
C:\Program Files\ScanZero\sczeroux.exe (Rogue.ScanZero) -> Unloaded process successfully.

Memory Modules Infected:
C:\Program Files\ScanZero\libmysql.dll (Rogue.ScanZero) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\scanzero (Rogue.ScanZero) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\ScanZero (Rogue.ScanZero) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\scanzero (Rogue.ScanZero) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\ScanZero (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase (Rogue.ScanZero) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Metallica\Desktop\SCZ_Setup.exe (Trojan.Ransom) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\libmysql.dll (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\sczeroeye.exe (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\sczeroup.exe (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\sczeroup.exe.zgz (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\sczeroux.exe (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\sczicon.ico (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\uninstall.exe (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData000.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData001.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData002.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData003.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData004.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData005.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData006.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData007.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData008.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData009.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData010.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData011.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData012.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData013.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData014.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData015.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData016.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData017.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData018.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData019.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData020.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData021.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData022.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData023.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData024.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData025.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData026.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData027.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData028.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData029.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData030.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData031.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData032.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData033.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData034.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData035.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData036.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData037.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData038.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData039.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData040.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData041.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Program Files\ScanZero\DataBase\SZeroData042.cft (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Documents and Settings\Metallica\Desktop\ScanZero.lnk (Rogue.ScanZero) -> Quarantined and deleted successfully.
C:\Documents and Settings\Metallica\Start Menu\ScanZero.lnk (Rogue.ScanZero) -> Quarantined and deleted successfully.


As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
  • 0

Advertisements





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

featured
Malware Removal How to Guides Windows 7 System Building Download Files Register welcome

Never used a forum? Learn how.