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Microsoft bitlocker


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#1
mmees

mmees

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I have a Dell Vostro 1500 laptop running XP. I started the computer this morning and saw this message for the first time, "Dell MediaDirect Express cannot access hard drive. This may be because you have enabled Microsoft BitLocker (Drive Encryption). MediaDirect Express is not accessible when Microsoft BitLocker is enabled."

I have seen posts which talk about going to the start button but I cannot get the computer started to get to the start button. Any suggestions?
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#2
Alzeimer

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Try by login in SAFE MODE.

To get in SAFE MODE tap F8 before Windows starts to load.
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#3
Macboatmaster

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This matter is SOLVED. mmes, made exactly the same post on Tech Support Guy and I advised him to boot using the Dell Media button, to the left of the power button.
He did and the issue is SOLVED.
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