Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

attacked by unknown virus


  • Please log in to reply

#1
ewa biernacka

ewa biernacka

    New Member

  • Member
  • Pip
  • 2 posts
Hello, I have some unknown virus on my computer which I don't know how to remove. Symptoms include slow running OS, random shut-offs with blue screen Error message, missing print spool ... I ran Malwarebytes' few times but does not seem to help. Could someone please help to clean my PC. Thanks. Arek
  • 0

Advertisements


#2
ewa biernacka

ewa biernacka

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Hello. I tried to run the OTL but it hangs up and I cannot get it run. Also, when the PC shuts down I get a "C00011FF Unknown Hard Error" message on the blue screen. Also, Print Spooler Service is not running and I cannot get it to turn on. I was told that some viruses attack this area ... this is my work computer and I cannot get work done. I would appreciate any help available. thank you!
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP