[operationivypunk]

My last hard drive got severely damaged so I had to get a new one. After installing it I downloaded all the drivers I needed and every thing. I still have no sound, any ideas or help would be greatly appreciated.... I've spent countless hours trying to fix it

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Lets take a look and see if anything is missing.
Please Go to

1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's

In your next reply please include those results

[123Runner]

Lets take a look and see if anything is missing.
Please Go to

1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's

In your next reply please include those results

[rshaffer61]

Check speaker connection to back of system
Check volume control in windows by doing the following:
Go to Start and The Run
Type in sndvol32.exe and press Enter
Make sure Master Volume is not muted and turned up
Check Cd Player volume is not muted and turned up

[operationivypunk]

Everything seems to be there except Realtek AC'97 Audio, Do i need to install this?

[rshaffer61]

Laptop or desktop?
Name brand or custom built?
If name brand what make and model?
If custom built what is the make and model of motherboard?
We can then find the audio drivers for you to help resolve the issue.

[operationivypunk]

Laptop, It's a MA2 model Gateway...

[rshaffer61]

OK to get to the original drivers for your system go HERE.
You will have to supply your serial number which should be 22 characters long usually located on the bottom of the laptop.
Once you get to the drivers page find the audio drivers and if there is more then one then let us know and we can help figure out which you need.
Do you have a drivers disk that came with your system?
If not then it may be a good ideal to grab them all from the site and burn them to a cd for future reference.

[operationivypunk]

Okay, well I downloaded the audio driver, but theres still no sound, not even a speaker icon on the tool bar....
Realtek AC'97 Audio won't download either, it says "(code. 10) cannot driver that the execute hardware".
So this is still kind of a head scratcher for me.

[rshaffer61]

One thing is to make sure the onboard audio is enabled in your bios.
OK then lets make sure the audio is enabled in the bios.
Reboot the system and at the first post screen tap the Del key normally and it should get you into the BIOS
In there find either the Advanced, Onboard or Integrated Peripherals areas.
Using the keyboard arrow keys scroll down to the Audio entry and make sure it is Enabled and if not then look at the bottom of the screen it will tell you how to adjust or modify the values to Enable it.
When done make sure to click F10 to Save and Exit with the setting.
You will then be asked to click Y to Verify the Save and Exit
The system will now reboot with the new settings saved.
Let me know if this helps.

[operationivypunk]

In my BIOS under advance or any of the tabs i do not seem to have an "audio" option anywhere,
I only have advanced I dont see onboard or integrated periphials either...

[rshaffer61]

Hmm strange.
Is the volume turned up on the system?
Does the audio properties show a audio device?

[operationivypunk]

No, it says no audio device actually....
Does "device" mean an actual component like a sound card or just a driver?

[rshaffer61]

Device is the actual soundcard.
Being a laptop it is built onboard so there has to be someplace in the bios it is enabled.
Try going through every area and checking because it has to be there somewhere. It is either part of the integrated peripherals or as onboard peripherals.
I have a sneaking suspicion it is disabled somewhere.