[LuigiPL]

Hi everyone,

Company I work for recently upgraded to Microsoft Office 2010, but we're having a problem with Word documents attached to email messages. Although Word templates are properly set on paper size as A4, whenever a document is attached to an internal message, receiver gets it as Letter paper. We've gone through all settings, but were unable to find a solution for this problem. Can anyone help, please?

Thanks!

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Is that for ALL email attachments?

(I know if I were to send you a Word document as an email attachment it would also be setup on "Letter"-size paper. Why? Simply because that is the "normal|standard"-size paper we use here in the U.S.A.).

[SpywareDr]

Is that for ALL email attachments?

(I know if I were to send you a Word document as an email attachment it would also be setup on "Letter"-size paper. Why? Simply because that is the "normal|standard"-size paper we use here in the U.S.A.).

[LuigiPL]

So far we've only noticed this on Word documents, maybe because 99% of mail attachments that are sent in the company are either Word or PDFs. On these we haven't noticed anything wrong.

[SpywareDr]

If the Sender sends it setup for Letter paper, that's the way the Receiver will receive it.